Customer reviews from RideJetson.com
Jetson - 20" Light Rider Kids' Light-up Bike - Black/Pink
Average customer rating
4.8
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
133
4 Stars
14
3 Stars
2
2 Stars
2
1 Star
3
96%of customers recommend this product.
(
134 out of
140)
Customer Reviews for Jetson - 20" Light Rider Kids' Light-up Bike - Black/Pink
Customer Rating
5
Excelente opción
on March 15, 2026
Posted by: Luis87
from Puerto Vallarta México
Compre esto hace unos meses... Me gusta lo practico ue fue armarla.. Además de su diseño único.. A mi hija le encanto...
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, March 18, 2026
Dear Valued Customer,
Thank you for taking the time to share your feedback. We’re truly pleased to hear that your experience with the Jetson Light Rider 20 Kids’ Light-Up Bike has been a positive one.
It’s great to know that you found the assembly process straightforward and convenient, as we aim to make setup as easy as possible for our customers. We’re also delighted that you appreciate the bike’s unique design and overall practicality.
Most importantly, we’re thrilled to hear that your daughter loves it—creating products that bring enjoyment and excitement is at the heart of what we do. Your kind words reaffirm our commitment to delivering quality and engaging products for families.
Thank you again for your support and for sharing your experience with us. We truly value your feedback and look forward to continuing to serve you.
Thank you for taking the time to share your feedback. We’re truly pleased to hear that your experience with the Jetson Light Rider 20 Kids’ Light-Up Bike has been a positive one.
It’s great to know that you found the assembly process straightforward and convenient, as we aim to make setup as easy as possible for our customers. We’re also delighted that you appreciate the bike’s unique design and overall practicality.
Most importantly, we’re thrilled to hear that your daughter loves it—creating products that bring enjoyment and excitement is at the heart of what we do. Your kind words reaffirm our commitment to delivering quality and engaging products for families.
Thank you again for your support and for sharing your experience with us. We truly value your feedback and look forward to continuing to serve you.
Written by a customer while visiting RideJetson.com
Customer Rating
1
Bike frame cracked within a couple months
on November 11, 2025
Posted by: Chewy
from Arkansas
Poor quality bike. My son is 9 years old and weighs around 85 pounds. Mostly rode it on paved roads. The lights started to fall out and not work before the frame cracked. Dont recommend wasting your money on this bike or this companies products
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, November 11, 2025
Hello Adam,
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the issues you’ve experienced with the bike, as this is certainly not the level of quality or service we strive to deliver.
We understand how disappointing this must be, especially considering the limited use and your expectations for durability. To further review your case and explore possible options, we kindly ask that you contact us directly and provide a copy of your proof of purchase. Once received, our team will be more than happy to assist you and determine the best way to move forward.
Once again, we apologize for the inconvenience and truly appreciate your patience and understanding as we work to make this right.
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the issues you’ve experienced with the bike, as this is certainly not the level of quality or service we strive to deliver.
We understand how disappointing this must be, especially considering the limited use and your expectations for durability. To further review your case and explore possible options, we kindly ask that you contact us directly and provide a copy of your proof of purchase. Once received, our team will be more than happy to assist you and determine the best way to move forward.
Once again, we apologize for the inconvenience and truly appreciate your patience and understanding as we work to make this right.
Written by a customer while visiting RideJetson.com
Customer Rating
5
Great Bike!! It’s a must!!
on January 15, 2025
Posted by: LaToya
from Albany, NY
My daughter loves this bike! Firstly, it’s super cute; she has the metallic pink bike and the light feature is awesome. It rides well and the adjustable seat is beneficial as she’s on the shorter side. The packaging was nice and sturdy. I like how each part was individually wrapped. The bike was easy to put together and didn’t take much time to assemble. This is a great product…a must buy! 💕
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Amazing Bike!
on December 5, 2024
Posted by: Masher M.
from Hackensack, NJ
My kids loved this bike! The metallic pink color looks amazing and it was very easy to build and came in a sturdy shipping box. I loved the bell!
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Customer Rating
1
Not compatible with training wheels!!!
on May 8, 2024
Posted by: Nic12344
from Oklahoma
We bought this bike with their training wheels, the do not work together despite what the boxes say. I reached out to Jetson and was told to buy after market axle extenders and stabilizers, great. Nope. Now the chain keeps falling off with and without training wheels and we now have a bike that isn’t rideable. I have reached out to Jetson multiple times and they have not been helpful. Overall it is a poor quality bike. DO NOT BUY THIS BIKE!
No, I would not recommend this to a friend.
Response from RideJetson.comBy Jetson Support, May 8, 2024
We sincerely apologize that this has been your experience, as we can only imagine how frustrating this has been for you all! If you're still in need of assistance, please don't hesitate to reach out to us directly at help@ridejetson.com so that we can review our options!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Great Bike!
on April 23, 2024
Posted by: TKO1228
from NC
Brought this bike for our daughter and she loves it! Easy to put together and easy to ride.
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Support, April 24, 2024
We're so pleased to hear that your daughter is loving her JLR X 20" Kids Bike! The JLR X is such a fun ride with awesome colored wheels, and the frame lights are sure to make the rider stand out while making moves! Happy riding and keep moving!
Written by a customer while visiting RideJetson.com
Posted by: Johnny Mac
from Sharon, Tn
Verified Purchase:Yes
Very nice bike. However, it was very difficult to adjust the brakes and they still are not right.
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Support, April 24, 2024
Thanks for the review and the feedback! If you're in need of assistance with your Jetson, please don't hesitate to contact us directly at reviewresponse@ridejetson.com--we're happy to help!
Written by a customer while visiting RideJetson.com
Customer Rating
1
Chain keeps falling off
on April 2, 2024
Posted by: Clum719
Chain won’t stay on and they don’t sell a product they need to make training wheels work with THEIR own training wheels. Doesn’t make sense. So my daughter has never been able to ride. Seems to be poor quality.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Jetson Support, April 3, 2024
Thank you for bringing this to our attention. At Jetson, we take customer concerns and issues seriously. Please reach out to us at reviewresponse@ridejetson.com and our Support Team can further assist you!
Written by a customer while visiting RideJetson.com