Customer reviews from Samsung US
Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - White Glass
Average customer rating
4.6
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
57
4 Stars
13
3 Stars
1
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
53 out of
58)
Customer Reviews for Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - White Glass
Customer Rating
3
Digital Chaos
on June 3, 2025
Posted by: Jan van Eyck
[This review was collected as part of a promotion.] We’ve had this Samsung microwave for about four months now. Initially, we noticed some heating inconsistencies—items weren’t warming up in the usual amount of time. Fortunately, that issue seemed to resolve on its own after a while.
More recently, we’ve run into a new problem: the digital display has started acting up. It flashes randomly, starts and stops on its own, and seems to have a mind of its own. I’ve uploaded a video to show what’s happening.
Overall, we’re somewhat satisfied with the microwave’s performance when it works properly, but it’s disappointing to be facing issues like this so soon. I’d really prefer not to go through the hassle of a replacement or repair this early on, but it’s likely going to be necessary. Cheers.
Response from Samsung USBy Ernest, SEA Care, June 3, 2025
Hi Jan van Eyck,
We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave is operating smoothly.
The link below will help guide you in ensuring the microwave runs smoothly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks.
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
Should you need further assistance with the range, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149429885) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave is operating smoothly.
The link below will help guide you in ensuring the microwave runs smoothly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks.
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
Should you need further assistance with the range, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149429885) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
4
Bespoke 2.1 cu. ft. Over-the-Range
on June 3, 2025
Posted by: Mr Wonderful
from Miami, Fl
[This review was collected as part of a promotion.] Looks great and very efficiently does what it's supposed to do.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and functional
on June 3, 2025
Posted by: AmirR
[This review was collected as part of a promotion.] Very sleek design, and I got a lot of compliments from my guests. The smart futures also amazed me.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent microwave
on June 3, 2025
Posted by: Tony
[This review was collected as part of a promotion.] Microwave works great, looks great, and cleans easily!
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Microwave
on June 3, 2025
Posted by: Gimikd
from Tampa fl
[This review was collected as part of a promotion.] This Microwave is great and i have yet to use all the features but it heats food evenly and seems to work better then any i have used before.
the App also has a bunch features including monitoring electrical usage.
the App also has a bunch features including monitoring electrical usage.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect microwave for my smart home.
on June 3, 2025
Posted by: WonSaltyDad
from Indiana
[This review was collected as part of a promotion.] This product is great and so easy to use. It is large enough to fit about anything in it you need to heat. It is also smart, so I have paired it with my samsung smart stove and run routines based on the state the stove is in. Overall I am very satisfied with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beauty with function and class!
on June 3, 2025
Posted by: TBelle
from Brandon, FL
[This review was collected as part of a promotion.] Ohhh I love this microwave! It’s sleek, smart, effective and cool at the same time. You can link it to your phone through WiFi and get alerts when your food is ready, turn the light on and off and even operate the fan. It took the place of an older dinosaur, so it is a much needed improvement! Looks great and matches my kitchen well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave!
on June 3, 2025
Posted by: Stephxooo
from Miami FL
[This review was collected as part of a promotion.] Absolutely love this one! Love the features. How fast it cooks , everything is perfect!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US