Customer reviews from brother-usa.com
Brother - AIR1800 Air Serger Machine
Average customer rating
4.8 out of 5
4.8
(24 Reviews)
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
21
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
19 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Brother - AIR1800 Air Serger Machine
Customer Rating
5 out of 5
5
Love this machine!
on April 2, 2023
Posted by: Alllllicia
from Edwardsville, KS
[This review was collected as part of a promotion.] I’m a beginner whenever it comes to sewing, but after having a few kids there’s always a need to fix an article of clothing or simply making them their Halloween Costumes for this upcoming Season.
Well, I’ve recently started to learn how to operate a sewing machine and let me tell you this one is absolutely amazing! It’s been treating me well so far with its outstanding stitching, and the quality of the device is excellent.
This sewing machine has been super user-friendly, and has amazing features that I love. One being, the threading ports are super easy to switch out thread colors simply with the push of a button! The thread guides also make it very easy to stay keep control of your threads so they don’t get out of line.
Overall, I am super pleased with this machine and I cannot wait to see where my creative mind takes me!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Sweet little machine!
on April 6, 2023
Posted by: GrammieB
from Maine
[This review was collected as part of a promotion.] I was given this to review by TryIt Sampling. What I received was a brother AIR 1800 Serger.
This little machine is amazing!! I’m really a beginner when it comes to sewing machines so this has features that blow my mind. It has air technology. I mean what? This changes your threads At the push of a button with a burst of air. Amazing! This makes it so much easier to change the thread colors. The thread guides let you use four different threads simultaneously with one or two needles. Has differential feed ratio of 0.7 MM to 2.0mm. I’m not really sure about what that means but I am so eager to use this machine and find out. It has one touch needle threading and it has a great safety feature, a safety sensor and error LED that when the fabric cover or the front cover is open or if the presser foot is raised then the serger will not work and the LED light will come on. It has a really nice brightly lit work area that is really easy on the eyes when you’re sewing. You can finish off your project with different stitches on specialty fabrics and stretchy materials. This adds decorative touches and makes your projects look professional when you’re finished. It’s a really cute little machine. The sound level is minimal. Just the standard sewing machine sound. Easy to use. I have been having a ball playing with this machine and sewing up beginner items like pillows, tote bags for the camp. I’m a beginner and I love this machine. If you’re a professional you will fall head over heels!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Works great
on April 27, 2023
Posted by: dfh421
from Westlake, Ohio 44145
[This review was collected as part of a promotion.] There is a lot you can do with this machine. The setup was extremely easy and the instructions easy to follow. Seems sturdily built and definitely a quality product. Still learning more about my Serger but the easy threading sure is wonderful.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Better then expected
on May 2, 2023
Posted by: Shcclc
from New York
[This review was collected as part of a promotion.] I recently began sewing again after years. This sewing machine makes it so easy and effortless to thread and sew. It’s small and easy to move. It helped bring life back into a hobby I thought was gone forever.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Amazing machine
on May 9, 2023
Posted by: Lucy j23
from New york
[This review was collected as part of a promotion.] Recently upgrading to this machine and I love using it. It love how easy it is to create high quality stitches and finishes. Definitely reocommend getting this as it’s easy to learn, set up and to use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
It’s a breeze to thread!
on July 23, 2023
Posted by: Lori G
from Santa Monica, CA
I love this serger! It is a breeze to thread and it sews beautifully. All for a really good price.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
I LOVE this Serger!
on October 25, 2023
Posted by: Marlene
from Illinois
I love this serger! It is so easy to thread. I have had this machine for a few months. Perfect serging every time.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Defective
on November 11, 2024
Posted by: Evelyn
from Missouri
The left needle thread breaks. There is so much resistance. I’ve adjusted the tension wheel both ways and the resistance is still the same. The right needle thread appears to be fine. I just received this serger a week ago and cannot use it because of this issue.
Response from brother-usa.comBy Brother Customer ServiceNovember 12, 2024
Thanks for taking the time to review your experience with the Brother AIR1800. We appreciate your feedback. I’m sorry to hear that you are having needle thread breaking and resistance tension issues with the Brother AIR1800. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

https://www.brother-usa.com/support/AIR1800
Written by a customer while visiting brother-usa.com
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