Customer reviews from https://www.asus.com
ASUS - Vivobook 17.3 FHD Laptop - Intel Core i9 with 16GB Memory - 1TB SSD - Silver
Average customer rating
4.3 out of 5
4.3
(32 Reviews)
Open Ratings Snapshot
Rating breakdown 32 reviews
5 Stars
20
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
2
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for ASUS - Vivobook 17.3 FHD Laptop - Intel Core i9 with 16GB Memory - 1TB SSD - Silver
Customer Rating
4 out of 5
4
Looks good
on August 3, 2025
Posted by: Bernard Cherry
Frequency of use:Daily
Verified Purchase:Yes
The only thing I noticed right away was the display could be better.
I have not had enough time to fully evaluate this laptop however the display sticks out quickly as the store I purchased this from didn't have a display model therefore I didn't see that until I got home and turned it on.
Written by a customer while visiting https://www.asus.com
Customer Rating
2 out of 5
2
Can;t open the computer.
on August 28, 2025
Posted by: Pastor Linda
Verified Purchase:Yes
I have registered my laptop but haven't been able to open it since registration. it is quite fast and I look for to getting an answer so that I can use it properly.
Response from https://www.asus.comBy CLM, August 29, 2025
Dear Pastor Linda,

Thank you for your comment.

We do understand the inconvenience this may have caused if you are unable to open this laptop. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
I am on the fence.
on September 1, 2025
Posted by: meper
Frequency of use:Daily
Verified Purchase:Yes
So far I'm not impressed with this laptop. VERY slow. Graphics are nice.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, September 1, 2025
Dear meper, We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409020941-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky
ASUS Customer Loyalty US Support
FAQ: Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great Computer
on October 9, 2025
Posted by: wvchase
Frequency of use:Daily
Verified Purchase:Yes
Hi, this is the best computer I ever had. Its awesome
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great machine
on October 17, 2025
Posted by: TerryVWNA
Verified Purchase:Yes
I bought the machine so I could work from home. Setup was easy.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
ASUS Laptops are number ONE!
on October 19, 2025
Posted by: J Charles
Verified Purchase:Yes
Third ASUS Laptop we have owned and definitely the best thus far!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
So far so good
on October 21, 2025
Posted by: Howard Carr
Frequency of use:Daily
Verified Purchase:Yes
I have only had my new ASUS for a couple of weeks, but I'm enjoying it. I am replacing an HP Omen 17, which has been pretty much a lemon since I got it. Customer Assistance was designed to troll me and make me give up when I finally got to speak with a human. So far, no issues with my new ASUS. Thank You!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Reliable with speed
on October 28, 2025
Posted by: Joe Copp
Verified Purchase:Yes
Great laptop that exceeds my expectations. Fast reliable and sturdy
Written by a customer while visiting https://www.asus.com
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