Customer reviews from https://www.asus.com
ASUS - Vivobook 17.3” Laptop - Intel Core 13th Gen i9 with 16GB Memory - 1TB SSD - Transparent Silver
Average customer rating
4.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
14
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - Vivobook 17.3” Laptop - Intel Core 13th Gen i9 with 16GB Memory - 1TB SSD - Transparent Silver
Posted by: DRACCO
Frequency of use:Daily
Verified Purchase:Yes
Great computer for executives! Power, elegance, capacity and reliability!
Written by a customer while visiting https://www.asus.com
Posted by: Concerned
Frequency of use:Daily
Verified Purchase:Yes
Not Happy with your setup.your dock station does not support multiple monitors. Now have to add a splitter.
Response from https://www.asus.comBy CLM, May 1, 2025
Dear Concerned,
Thank you for reaching out.
We do understand your disappointment and the inconvenience this may have caused if you cannot connect multiple monitors with this laptop. This laptop supports two external monitors, first monitor connects to the HDMI and the secondary monitor connects to the USB-C 3.2 Gen 1 using a USB-C to HDMI adapter. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for reaching out.
We do understand your disappointment and the inconvenience this may have caused if you cannot connect multiple monitors with this laptop. This laptop supports two external monitors, first monitor connects to the HDMI and the secondary monitor connects to the USB-C 3.2 Gen 1 using a USB-C to HDMI adapter. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Margarete Warrick
Frequency of use:Daily
Verified Purchase:Yes
I might like windows 11 after I use it a while, but right now I am not too impressed. Love the computer though.
Written by a customer while visiting https://www.asus.com
Posted by: jeffu
Frequency of use:Daily
Verified Purchase:Yes
Love the computer and everything but the preloaded mcafee software. It clean feeling and looking and fast.
Written by a customer while visiting https://www.asus.com
Posted by: DougR
Frequency of use:Daily
Verified Purchase:Yes
The laptop shipped and arrived timely thru the ASUS store. Setup and conversion to all of my cloud applications was easy and the speed is AWESOME! This is my 3rd ASUS laptop and each of them has worked as expected with no issues. Great job ASUS!
Written by a customer while visiting https://www.asus.com
Posted by: KellyGT
Frequency of use:Daily
Verified Purchase:Yes
The computer is so fast and silent, I play few games on it... and its awesome even when the computer is not a gamer device. Definitely the best decision 👌🏼
Written by a customer while visiting https://www.asus.com
Posted by: cjlove1
Frequency of use:Daily
Verified Purchase:Yes
Cannot adjust the keyboard settings to stop repeating keys.
Response from https://www.asus.comBy CLM, December 30, 2024
Dear Valued Customer,
We do understand the inconvenience this may have caused if are having difficulty with the keyboard.
Please allow some time to get used to the feel of the keyboard. Or adjust the sensitivity in the Windows Settings > Accessibility > Keyboard. For helpful tips on how to configure the keyboard sensitivity, please visit Microsft's Knowledge Base at: https://answers.microsoft.com/en-us/windows/forum/all/laptop-keyboard-sensitivity/200fabc1-6a4b-4e03-b414-3a979d665cd7.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if are having difficulty with the keyboard.
Please allow some time to get used to the feel of the keyboard. Or adjust the sensitivity in the Windows Settings > Accessibility > Keyboard. For helpful tips on how to configure the keyboard sensitivity, please visit Microsft's Knowledge Base at: https://answers.microsoft.com/en-us/windows/forum/all/laptop-keyboard-sensitivity/200fabc1-6a4b-4e03-b414-3a979d665cd7.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Adelight
Frequency of use:Daily
Verified Purchase:Yes
This laptop definitely lives up to the expectations and is excellent for furthering your education at home or starting your own business.
Written by a customer while visiting https://www.asus.com