Great appliance but not as good as my old one that lasted 13 years. Doesn’t seem to heat or warm things as fast as my previous one.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, April 8, 2025
Hello, thank you for your feedback, it is highly appreciated. If you ever need any type of assistance with your 24 in. 1.2 cu. ft. Built-In Stainless Steel Microwave Drawer Oven (SMD2440JS), do not hesitate to contact us at the 1-800-237-4277. Thank you for choosing Sharp.
No backlighting for the buttons - would have been much more user friendly with backlit buttons.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, April 2, 2025
Hello, we apologize that our product has not met your expectations. However, we really appreciate your feedback and will consider for future reference. If you ever need any type of assistance with your Sharp product do not hesitate to contact us at the 1-800-237-4277. Thank you for choosing Sharp.
Only one electronic glitch with the control panel frozen and very brightly illuminated. Non operational. Then it fixed itself. Everyone warned me about automatic door problems. I’ll definitely get the extended warranty. But I can’t find it online !! Please send the link.
I would recommend this to a friend!
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Response from SharpBy Sharp Advisor, Sharp, March 27, 2025
Hello, thanks for your feedback, it is really appreciated. If you ever need any type of assistance with one of our products, feel welcome to contact us at the 1-800-237-4277. Thank you for choosing Sharp.
I bought the microwave less than 6 months ago. About 60 days ago, I started to notice short pauses in it's operation. It would literally just stop, the keyboard completely unresponsive, for a few seconds at a time. The frequency and duration of this problem has increased. I called the Sharp support line and opened an incident. I even sent video of the stoppages and keyboard lockouts to the support team. I have received literally ZERO feedback. I'm incredibly disappointed in the product and the support I'm getting.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, December 23, 2024
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com, so we can follow up with you personally. Thank you for bringing this to our attention.
[This review was collected as part of a promotion.] I absolutely love my new drawer microwave. It is easy to use, takes up no counter space and looks great while doing it's job.
This is the second Sharp microwave that I have owned. The first one expired after a long 8 years so, I had to purchase an upgrade from Sharp. This microwave is great. It is sleek and fits in the same slot as my older Sharp microwave. Worth every penny.