Customer reviews from Sharp
Sharp - 24-inch Built-In Microwave Drawer Oven - Stainless Steel
Average customer rating
3.9
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
11
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
3
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Sharp - 24-inch Built-In Microwave Drawer Oven - Stainless Steel
Customer Rating
1
Worthless piece of trash
on April 9, 2025
Posted by: Dogg
from Saint Louis
[This review was collected as part of a promotion.] The SHARP WiFi app that connects to the microwave is worthless! My password is NEVER recognized and requires constant updating. I gave up on this piece of you know what. It would be great to get a refund for this worthless option. The microwave itself is VERY slow. It’s a cumbersome appliance as well.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, April 10, 2025
We appreciate your feedback and apologize you have not been able
to enjoy your product. We would love the opportunity to provide you
with further assistance and help resolve any concerns you may have.
If you could please contact us at CRL@sharpsec.com or call us at
800-237-4277.
to enjoy your product. We would love the opportunity to provide you
with further assistance and help resolve any concerns you may have.
If you could please contact us at CRL@sharpsec.com or call us at
800-237-4277.
Written by a customer while visiting Sharp
Posted by: Doug S
from New Jersey
Verified Purchase:Yes
Great appliance but not as good as my old one that lasted 13 years. Doesn’t seem to heat or warm things as fast as my previous one.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, April 8, 2025
Hello, thank you for your feedback, it is highly appreciated. If you ever need any type of assistance with your 24 in. 1.2 cu. ft. Built-In Stainless Steel Microwave Drawer Oven (SMD2440JS), do not hesitate to contact us at the 1-800-237-4277. Thank you for choosing Sharp.
Written by a customer while visiting Sharp
Posted by: Ksthy
Verified Purchase:Yes
This the 2nd Sharp under the counter I gave, the other one is the 1st generation of its kind and brand and is still working. Love my 2nd one as much!
Written by a customer while visiting Sharp
Posted by: Steve P
from Northern Indiana
Verified Purchase:Yes
No backlighting for the buttons - would have been much more user friendly with backlit buttons.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, April 2, 2025
Hello, we apologize that our product has not met your expectations. However, we really appreciate your feedback and will consider for future reference. If you ever need any type of assistance with your Sharp product do not hesitate to contact us at the 1-800-237-4277. Thank you for choosing Sharp.
Written by a customer while visiting Sharp
Posted by: Gary H
from Fort Lauderdale
Verified Purchase:Yes
Only one electronic glitch with the control panel frozen and very brightly illuminated. Non operational. Then it fixed itself. Everyone warned me about automatic door problems. I’ll definitely get the extended warranty. But I can’t find it online !! Please send the link.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, March 27, 2025
Hello, thanks for your feedback, it is really appreciated. If you ever need any type of assistance with one of our products, feel welcome to contact us at the 1-800-237-4277. Thank you for choosing Sharp.
Written by a customer while visiting Sharp
Customer Rating
1
Not living up to the hype!!!!!
on December 19, 2024
Posted by: Bobthedisappointed
from Newport Beach, CA.
I bought the microwave less than 6 months ago. About 60 days ago, I started to notice short pauses in it's operation. It would literally just stop, the keyboard completely unresponsive, for a few seconds at a time. The frequency and duration of this problem has increased. I called the Sharp support line and opened an incident. I even sent video of the stoppages and keyboard lockouts to the support team. I have received literally ZERO feedback. I'm incredibly disappointed in the product and the support I'm getting.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, December 23, 2024
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com, so we can follow up with you personally. Thank you for bringing this to our attention.
Written by a customer while visiting Sharp
Posted by: Mich
from New Jersey
Verified Purchase:Yes
Pleased with the drawer microwave. Saves space in kitchen. Provided a cleaner looking cabinetry and have all the functions needed in unit.
I would recommend this to a friend!
Written by a customer while visiting Sharp
Customer Rating
5
Sleek and Beautiful!
on June 23, 2024
Posted by: Jenjoy76
from Kankakee, IL
[This review was collected as part of a promotion.] I absolutely love my new drawer microwave. It is easy to use, takes up no counter space and looks great while doing it's job.
I would recommend this to a friend!
Written by a customer while visiting Sharp