Customer reviews from snowjoe.com
Snow Joe - SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel - Blue
Average customer rating
4.6
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
129
4 Stars
21
3 Stars
10
2 Stars
1
1 Star
5
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Snow Joe - SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel - Blue
Customer Rating
3
Good but one problem.
on January 16, 2026
Posted by: CtalphaV
I purchased this shovel a couple of years ago. It would have been a 5 star for ease of use and ending back strain but the metal edge fell off and the naked plastic edge is now vulnerable to damage. I can only use it for soft light snow
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 16, 2026
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback on the Snow Joe SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel. We truly appreciate your positive comments regarding its ease of use and ability to reduce back strain, as those are key features we aim to deliver.
We sincerely apologize for the inconvenience you experienced with the metal edge detaching over time. We understand how this impacts the shovel’s durability and limits its use to lighter snow conditions. Your feedback is extremely valuable to us, as it helps identify areas for improvement in product design, material quality, and overall customer experience.
Please be assured that your comments will be shared with our product development and quality teams for review and consideration in future improvements. Once again, thank you for bringing this to our attention. If there is anything further we can assist you with, or if you have additional concerns, please feel free to reach out to us—we’re always here to help.
Thank you for taking the time to share your detailed feedback on the Snow Joe SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel. We truly appreciate your positive comments regarding its ease of use and ability to reduce back strain, as those are key features we aim to deliver.
We sincerely apologize for the inconvenience you experienced with the metal edge detaching over time. We understand how this impacts the shovel’s durability and limits its use to lighter snow conditions. Your feedback is extremely valuable to us, as it helps identify areas for improvement in product design, material quality, and overall customer experience.
Please be assured that your comments will be shared with our product development and quality teams for review and consideration in future improvements. Once again, thank you for bringing this to our attention. If there is anything further we can assist you with, or if you have additional concerns, please feel free to reach out to us—we’re always here to help.
Written by a customer while visiting snowjoe.com
Customer Rating
5
A back saver
on January 19, 2026
Posted by: Joezzzzzz
Absolutely the best shovel known to man's back. I have the 18" blue (before there were other choices) for a few years now and it is absolutely a back saver.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 19, 2026
Dear Valued Customer,
Thank you for taking the time to share your experience with the Snow Joe SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel. We are delighted to hear that your 18" blue shovel has been such an effective tool for you over the years.
Our team designed the Shovelution to prioritize ergonomics and reduce strain, and it’s incredibly rewarding to know that it has provided you with a comfortable and efficient snow removal experience. Feedback like yours not only affirms the effectiveness of our design but also helps other customers make informed decisions.
We sincerely appreciate your loyalty and support, and we look forward to continuing to provide innovative solutions that make winter chores easier and safer.
Thank you for taking the time to share your experience with the Snow Joe SJ-SHLV01 Shovelution Strain-Reducing Snow Shovel. We are delighted to hear that your 18" blue shovel has been such an effective tool for you over the years.
Our team designed the Shovelution to prioritize ergonomics and reduce strain, and it’s incredibly rewarding to know that it has provided you with a comfortable and efficient snow removal experience. Feedback like yours not only affirms the effectiveness of our design but also helps other customers make informed decisions.
We sincerely appreciate your loyalty and support, and we look forward to continuing to provide innovative solutions that make winter chores easier and safer.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Shovel mental blade breaks off easy
on January 23, 2026
Posted by: Trevornt
from connecticut
great assist handle, works well to prevent back issues. issue i have is that "metal" blade falls off and breaks now on both the two shovels ive had, slowly tearing away at the weak plastic now
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 26, 2026
Dear Valued Customer,
Thank you for sharing your feedback regarding your Snow Joe Shovelution Strain-Reducing Snow Shovel. We’re glad to hear that the assist handle has been helpful and that the shovel is providing relief for back strain, as user comfort and ergonomics are key priorities in our design.
We are, however, concerned to hear about the issues you’ve experienced with the metal blade detaching and the plastic components showing signs of wear. This is certainly not the experience we want for our customers, and we take such concerns seriously.
Your feedback is invaluable in helping us improve our products, and we appreciate you taking the time to bring this to our attention. If you would like to discuss this further or have any questions, please contact our customer care team at our toll-free number, 1 866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
Thank you for sharing your feedback regarding your Snow Joe Shovelution Strain-Reducing Snow Shovel. We’re glad to hear that the assist handle has been helpful and that the shovel is providing relief for back strain, as user comfort and ergonomics are key priorities in our design.
We are, however, concerned to hear about the issues you’ve experienced with the metal blade detaching and the plastic components showing signs of wear. This is certainly not the experience we want for our customers, and we take such concerns seriously.
Your feedback is invaluable in helping us improve our products, and we appreciate you taking the time to bring this to our attention. If you would like to discuss this further or have any questions, please contact our customer care team at our toll-free number, 1 866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Edge guard detaches
on January 26, 2026
Posted by: Lepgems
from Saddle Brook NJ
I purchased two of the shovels last snow season and absolutely loved the ergonomics and back saving design. But very disappointed at the quality and longevity of the edge guard and paddle as it fails after minimal use. As an engineer I think reinforcing the paddle and edge guard would go a long way to a winner product.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 27, 2026
Dear Valued Customer,
Thank you for taking the time to provide such detailed feedback. We sincerely apologize for any inconvenience you’ve experienced with the edge guard and paddle on your Snow Joe shovels.
We truly value your input, as it helps us identify areas for improvement in product design, quality, and overall customer service. Your suggestion regarding reinforcing the paddle and edge guard is noted and will be shared with our product team for consideration in future designs.
If there is anything further we can assist you with, please don’t hesitate to reach out to us at our toll-free number 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
Your satisfaction is very important to us, and we appreciate your trust and continued support of Shop Joe products.
Thank you for taking the time to provide such detailed feedback. We sincerely apologize for any inconvenience you’ve experienced with the edge guard and paddle on your Snow Joe shovels.
We truly value your input, as it helps us identify areas for improvement in product design, quality, and overall customer service. Your suggestion regarding reinforcing the paddle and edge guard is noted and will be shared with our product team for consideration in future designs.
If there is anything further we can assist you with, please don’t hesitate to reach out to us at our toll-free number 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
Your satisfaction is very important to us, and we appreciate your trust and continued support of Shop Joe products.
Written by a customer while visiting snowjoe.com
Customer Rating
5
LOVE this shovel!
on January 31, 2026
Posted by: Pipermark
from Pennsylvania
Bought this last year. BEST shovel i have ever owned!...My wife thought it was a novelty until our latest storm and found it effortless to use!...have recommended it to all our friends!....cannot rave enough about this product!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 3, 2026
Dear Valued Customer,
Thank you so much for sharing your experience with the Snow Joe Shovelution Strain-Reducing Snow Shovel! We’re thrilled to hear that it has made snow removal effortless for you and even surprised your wife with how well it works. It’s wonderful to know that it’s become a go-to tool during storms and that you’ve recommended it to your friends.
We designed the Shovelution to make snow clearing easier and reduce strain, so it’s incredibly rewarding to hear that it’s delivering on that promise. Your enthusiasm and feedback mean a lot to us, and we’re so glad it has made such a positive impact on your winter routines.
Thank you again for your support and for spreading the word about Shop Joe! We hope it continues to make your snow removal tasks easier for many winters to come.
Thank you so much for sharing your experience with the Snow Joe Shovelution Strain-Reducing Snow Shovel! We’re thrilled to hear that it has made snow removal effortless for you and even surprised your wife with how well it works. It’s wonderful to know that it’s become a go-to tool during storms and that you’ve recommended it to your friends.
We designed the Shovelution to make snow clearing easier and reduce strain, so it’s incredibly rewarding to hear that it’s delivering on that promise. Your enthusiasm and feedback mean a lot to us, and we’re so glad it has made such a positive impact on your winter routines.
Thank you again for your support and for spreading the word about Shop Joe! We hope it continues to make your snow removal tasks easier for many winters to come.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Great shovel, but it's not going to be an heirloom
on February 24, 2026
Posted by: Boothby171
from Long Island, NY
I've seen young kids struggling with their bent-handle shovels while I'm shoveling away with my "Strain-Reducing" Snow-Joe at 64 years old.
Unfortunately, the shovel is now 4 years old. The paint on the spring-steel element for the lift handle has chipped off in multiple places, and the steel is rusting. And today, the steel edge popped off the shovel blade. It's still somewhat usable, but I doubt I'll get another season out of it.
Meanwhile, the ancient wooden-handled / aluminum-bladed shovels that I inherited with my father's house are still going strong. They're just not the best for my ancient back!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 25, 2026
Dear Valued Customer,
Thank you for taking the time to share your experience with the Snow Joe Shovelution Strain-Reducing Snow Shovel. We’re glad to hear that it has helped reduce strain and made shoveling easier for you over the past four years.
We sincerely apologize for the issues you’ve experienced with the paint chipping, rusting, and the steel edge coming off. While our products are designed to provide comfort and ease of use, we understand the frustration when durability falls short of expectations. Your feedback is very valuable and will be shared with our team to help guide future improvements in both design and longevity.
If there is anything further we can do to assist you, please feel free to reach out to our customer support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. We are committed to helping you get the most out of your Shop Joe products.
Thank you for taking the time to share your experience with the Snow Joe Shovelution Strain-Reducing Snow Shovel. We’re glad to hear that it has helped reduce strain and made shoveling easier for you over the past four years.
We sincerely apologize for the issues you’ve experienced with the paint chipping, rusting, and the steel edge coming off. While our products are designed to provide comfort and ease of use, we understand the frustration when durability falls short of expectations. Your feedback is very valuable and will be shared with our team to help guide future improvements in both design and longevity.
If there is anything further we can do to assist you, please feel free to reach out to our customer support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. We are committed to helping you get the most out of your Shop Joe products.
Written by a customer while visiting snowjoe.com