Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.1
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
43
4 Stars
4
3 Stars
7
2 Stars
3
1 Star
7
79%of customers recommend this product.
(
44 out of
56)
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Posted by: JEMM
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
I bought this about 2 weeks ago to replace a NightOwl system that was several years old and the cameras stopped working. 6 cameras are nice and the added feature of adding 4 wireless cameras is a nice plus. The new cameras have one drawback, namely they are hard to position; they do not have the mobility of the previous cameras. In order to get an upright video I needed to create several wooden bases in order for camera to point in the correct direction. The images are great at 1080. The verbal command (optional) is poor quality--a very scratchy "Smile, you're being recorded"; difficult to understand. The remote viewing app for my phone and ipad works well once you get used to it. I had some trouble getting it to work. It occasionally lost connection and I needed to log out then log back in, but overall it works well. I like the new, improved software for identifying saved clips and playing them back. This works better on phone/ipad than on the DVD from my monitor. Overall a very good system and much improved over my previous NightOwl system. I was able to use my existing BNC cable which made installation much easier.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Shelia
Gender:Female
Verified Purchase:Yes
I purchased this product, it does not record, the box says it does but I’m being told not I have to buy a hard drive or another Dvr with built in recording, why is it called a Dvr if it doesn’t record
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, April 6, 2022
This is a DVR with customizable storage. The box details that a HDD is sold separately. A hard drive is not included with this particular model, which gives the customer the opportunity to customize it based on their recording needs and/or install their own existing hard drive. We also sell models that come with a pre-installed HDD. Please see the link below. Thank you. https://nightowlsp.com/dvr-btd2-161.html
Written by a customer while visiting nightowlsp.com
Posted by: Stagger
from TN
Gender:Male
Verified Purchase:Yes
Been installed a week now and the ease of use and features is magnificent. The company it”s self is very honest and trustworthy. To purchase this system is a brilliant move for anyone
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Tbailey
from Ky
Gender:Male
Verified Purchase:Yes
Bought this a couple week and they are total better than my old set from a different company
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
from Riverside ca
Gender:Male
Verified Purchase:Yes
I bought it a week ago and am super happy it will be nice that we could talk thru the app on the cameras but other than that am happy
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: OWN BOSS
from OCEAN VIEW,DE
Gender:Male
Verified Purchase:Yes
CAMERAS ARE JUST GREAT-CONNECTING TO THE INTERNET NOT SO GREAT. I HAVE SEVERAL SYSTEMS AND NIGHT OWL CANNOT BE BEAT. JUST KEEPS GETTING BETTER! THE SPOT LIGHT IS A GREAT IDEA TOO! I TRIED CONNECTING TO THE INTERNET AND JUST GAVE UP. I'LL WORK WITHOUT IT AND BE OKAY, IF I DO HAVE ANY PROBLEMS DOWN THE ROAD, I'LL GET MY GRANDSON TO CONNECT IT !
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Cost effective system
on February 16, 2022
Posted by: Rondo71
from Moore Oklahoma
Gender:Male
Bought our system almost a year ago and couldn’t be happier with it. I wish I would have bought the bigger system now that I know how well it works. I will be buying this product line when I do upgrade.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Damu
from Akron Ohio
Gender:Male
Verified Purchase:Yes
I hate it it won’t work bad it f on r about a week
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com