Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
43
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
7
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Posted by: Tonic
from OceanView DE
Gender:Female
Verified Purchase:Yes
New Cameras have clear pictures. Also Have an older Night Owl system that still works great. Wish the cameras from the old system were interchangeable with the new DVR. Especially wish these new cameras came with 2 way audio.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: TheGreind
from St. Louis
Gender:Male
Verified Purchase:Yes
I recently upgraded my older device because I wanted to improve 3 areas.
1. Motion Detection including using spotlights
2. Notifications
3. Ability to view camera feed when not on local wifi
1. Motion Detection including using spotlights
2. Notifications
3. Ability to view camera feed when not on local wifi
The motion detector triggered when a moth flew by, or when it rained. At night it was almost a constant stream of recording. I could not use notifications or the spotlight. I also leveraged recording areas to minimize the motion detection. This only patched the problem partially.
Therefore I decided to upgrade from a DVR-C20-41-JF to a WM-BTD281-4LSA.
The new system was easy to initialize and good news it does allow for Human Detection and at this time seems to work sufficiently. Therefore I have enabled the spotlight and some notifications. Also the upgrades to the App have allowed better viewing of my recordings while remote.
But I lost the ability to lengthen the recording time for each occurrence as well as some other small features and functions. I would say the App is still a bit clunky and needs improvements.
p.s - I am still learning the features and functionality of the new device, hopefully they continue to improve the product
As of today this is a solid product in a space with a lot of other solid products. But not a leader.
Response from nightowlsp.comBy Customer Support, January 31, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: rowley
from Washington
Gender:Male
Verified Purchase:Yes
this system is our second Night owl security set up. I'm am happy it works but, we had plenty of issues and it's got a steep learning curve. Not so user friendly. The options are limited and incomplete compared to the older system. It does however have decent cameras.
Response from nightowlsp.comBy Customer Support, February 17, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced suppo
Written by a customer while visiting nightowlsp.com
Posted by: DMMSR
from Giddings, Texas
Gender:Male
Verified Purchase:Yes
A great price for a great product. It was easy to install and setup.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, March 22, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Smpugh19621936
from Cleveland
Gender:Male
Verified Purchase:Yes
This is the best version yet, I love how easy it is to setup, the connection on phone is faster than older system & the ability to zoom in on the pictures is great, I'm definitely going to update my other location with this better setup
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, April 4, 2023
Awesome! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: virgil62
from Glenwood Arkansas
Gender:Male
Verified Purchase:Yes
It is very clear pictures and easy set up
Mount them easy on anything
Mount them easy on anything
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, April 4, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: vikas
from 08884
Gender:Male
Verified Purchase:Yes
picture on tv is coming blurry and on app it shows all camera good
Response from nightowlsp.comBy Customer Support, April 18, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: snooperdooper
from Metairie, LA
Gender:Female
Verified Purchase:Yes
I have been using Night Owl for some years now mostly outside. I have had no problems with cameras. I have a total of 8 cameras and watch these cameras as security for the complex I live in. I really love these cameras.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com