Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
43
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
7
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Customer Rating
1
CANNOT VIEW ON MONITOR
on March 26, 2023
Posted by: Skye
from Kingman, AZ
Gender:Male
I bought this system less then 2 weeks ago did the setup via bluetooth and it works great however with the business that I run my security guard would need to view live feeds via monitor however 4 days into owning the system it just goes and decides that it's not going to give us the feed via monitor, I checked all cables and connections and everything is fine from the outside so the problem is internal on the Night Owl DVR however the store won't allow me to return it and Night Owl says there is no way it's there system that it must be my Monitor well the Monitor is new bought the same day and is compatable the sales men helped me get just to make sure I wouldn't have a problem, well in order to maintain my security I've boxed and shelved the NIght Owl system and reconnected my old system until I can find something better, sad all the reviews are great i just got lucky with the one that can't help me. looking for a new system one where i can get the help i need from the support unable to get any help with night owl and the support techs are very rude. most definitely will not be trying to contact them again
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Sends too many notifications
on January 18, 2024
Posted by: MayF
from Fort Worth, Tx
Gender:Female
Don’t waste your money on these cameras unless you want a lot of notifications of your tire’s. Hardly records when there is human in front of the camera but send you back to back every minute on the minute notifications of insignificant things like a back bumper or a back tires . Not worth it find better cameras
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doesn’t work with all their cameras
on May 19, 2023
Posted by: GBourne
from Arizona
Gender:Male
I have purchased two other night owl systems over the years and those systems came with two different camera models. The second system worked with the cameras that it came with (CM-DP8L-B) and the previous cameras (CM-C20XL-BU-JF) but this DVR does not work with the DP8L cameras.
Additionally, this DVD runs HOT!! Too hot to touch.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
great system
on January 19, 2024
Posted by: justmelren
from Orange Park, florida
Gender:Female
very easy setup for beginners especially. instructions are clear and easy to understand. great picture, crystal clear. sucks that you can’t speak into it or even hear but good picture.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: tsloan
from Mid-South
Gender:Male
Verified Purchase:Yes
Turned out I didn't need it! This is my 4th Night Owl system. Each generation gets easier to set-up. I upgraded to add doorbells thinking I would need a wi-fi recorder. Thought I would like the spotlight cameras, but the spotlight comes on a lot without any motion or objects in view, tried every setting available but still on off randomly. Not a lot of adjustability (like sensitivity) as before. It is geared to use the phone app, some settings are not available on the recorder display. I have a 50" TV on my home office wall displaying 8 cameras and wanted to add doorbells and get push notifications when someone rings the doorbell,
I bought 2 doorbell cameras but when I add them to the recorder in the app the notification option for pressing the door bell goes away. Also get constant false notifications when added to the recorder, turned off vehicle and motion, left on human/ face detection but still got constant false notifications. Uninstalled them from the recorder and just added them to the app only with just notify if the doorbell is pushed and don't get any false notifications. Haven't tested the other settings installed this way but I have wired cameras covering the area already, just wanted notifications when someone rings my doorbells. If I knew this I could have just installed the doorbells and kept my old system. For most people or first time buyers, this system would be easier to self install and set-up than previous recorders, phone app is adequate and younger would probably prefer the phone app, but for me I miss the more detailed adjustments.
I bought 2 doorbell cameras but when I add them to the recorder in the app the notification option for pressing the door bell goes away. Also get constant false notifications when added to the recorder, turned off vehicle and motion, left on human/ face detection but still got constant false notifications. Uninstalled them from the recorder and just added them to the app only with just notify if the doorbell is pushed and don't get any false notifications. Haven't tested the other settings installed this way but I have wired cameras covering the area already, just wanted notifications when someone rings my doorbells. If I knew this I could have just installed the doorbells and kept my old system. For most people or first time buyers, this system would be easier to self install and set-up than previous recorders, phone app is adequate and younger would probably prefer the phone app, but for me I miss the more detailed adjustments.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: CaptFrank
from Sticker Patch U.S.A.
Gender:Male
Verified Purchase:Yes
This Is My 2nd Night Owl System. I Live In The Sticker Patch Where Temperatures Reach Over 110 Degrees In The Shade, My First System Has Worked Flawlessly For Over 6 Years 24/7/365. I Bought The 2nd 8 Channel System To Replace My Aging 4 Channel System.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, February 17, 2023
Thank you so much for the review and for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Horrible night vision and then some
on March 14, 2023
Posted by: Missy Hannisick
from Freeland, Pa
Gender:Female
I bought this system in late January (now mid March) all my cameras do is click now when it gets dark and then I get NO picture what so ever on those cameras! Extremely disappointed! Plus only records movement even though it shows option to record all the time, which I have on, and still only records when there’s movement!
Completely pointless to even have and a waste of money if I can see anything at night and record
Completely pointless to even have and a waste of money if I can see anything at night and record
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Roadrunnr
from Eloy, AZ
Gender:Male
Verified Purchase:Yes
Very complicated to set up and can't monitor it with my MacBook Pro have to use my iPhone. I was told I needed 4 new cameras because the old ones wouldn't work with the new system. I worked on whole day trying to replace the cameras without success so decided to try the old cameras and everything works fine.
Written by a customer while visiting nightowlsp.com