Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
43
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
7
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Posted by: Ogi1knobe
from Alexandria, La
Gender:Male
Verified Purchase:Yes
This my second purchase, because I’m very satisfied with my first one
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Froggy
from Georgia
Gender:Male
Verified Purchase:Yes
I needed a security camera system that would provide me with local storage in case of internet outage. This system provided what I was looking for. The wired installation was also easy to install and provided me with not needing a/c or battery power at each location.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: MrALY
from Carrollton, TX
Gender:Male
Verified Purchase:Yes
Its Simple Plug and Play. The result of this DVR depends on the CAMERA.
I have (4) 960H Camera (4) 1080P Camera and (8) 4k Camera
I was not sure but Now I am very happy with the purchase and the results of this DVR.
I have (4) 960H Camera (4) 1080P Camera and (8) 4k Camera
I was not sure but Now I am very happy with the purchase and the results of this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Thank you for reviewing your product! We are glad the product is covering your security needs.
Written by a customer while visiting nightowlsp.com
Posted by: Rickster
from Louisville ky
Gender:Male
Verified Purchase:Yes
Excellent system great features.. doesn't work well with night owl protect cms for pc
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Thank you for choosing Night Owl. Regarding the CMS issue you mention, please contact our technical support team for troubleshooting assistance at support.nightowlsp.com. We do periodically release new CMS software to provide access to enhanced features and compatibility. Thank you.
Written by a customer while visiting nightowlsp.com
Posted by: Alan66
from Brighton CO
Gender:Male
Verified Purchase:Yes
I have had the system for about 3 weeks now. This is my 3rd Night Owl system I have purchased. The picture quality is great for the price point. I can’t speak to the longevity yet. Hopefully this will last as long as the last system.
The app could use a little work as sometimes I have to back out and reboot the app to get it to respond. Overall I am very pleased
The app could use a little work as sometimes I have to back out and reboot the app to get it to respond. Overall I am very pleased
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you for your loyalty...that is awesome and appreciated! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Ms Ellie
from Jacksonville, FL
Gender:Female
Verified Purchase:Yes
The HDMI not working even after changing several HDMI cords
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 6, 2022
We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. Your product comes with a 1-Year Manufacturer's Warranty. For more information, please view the following link: https://nightowlsp.com/terms-and-conditions.
Written by a customer while visiting nightowlsp.com
Posted by: Maverick585
from Rochester ny
Gender:Male
Verified Purchase:Yes
I bought this to replace my old nightowl system and wholly crap!! This system and the new app are sweet! Cameras are clear and I can now read license plates with ease! I'm still stund at the clarity of these cameras and the distance they reach! Thanks again nightowl !!
Response from nightowlsp.comBy Customer Support, May 17, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Snapperhead
from Florida
Gender:Male
Verified Purchase:Yes
My older model NightOwl crashed (way past the warranty) and this was the closest model suggested as a replacement/upgrade. Luckily, the wires and BNC connectors from my older system and cameras were compatible, and I didn't have to rerun the wires through the attic for the entire system. I just replaced the DVR and cameras, and it works like a charm. And the Bluetooth setup was very simple.
As mentioned, the image quality of these cameras is amazing. Day and night images are crisp and clear. The motion sensitivity to trigger recordings is way beyond the 100ft as advertised, even at night.
As mentioned, the image quality of these cameras is amazing. Day and night images are crisp and clear. The motion sensitivity to trigger recordings is way beyond the 100ft as advertised, even at night.
I almost couldn't give it the full 5 stars because of minor things that have NO effect on how well the system works, but it's still enough to mention here. The pre-recorded message scares the bajeezus out of everyone, which is awesome. But, it's not a clear message and it's rather garbled. I understand it's really small speakers in the camera, but my cell phone sounds better with smaller speakers. Also, while the spotlight works great, I've found no way to set it so it doesn't activate during daylight hours. You would think since the cameras switch to night mode at sunset, the spotlight could tell the difference between night and day.
Like I said, neither of those items are deal breakers. I am very happy with my upgrade, especially with the vast improvement in image quality. With the price point on this system, you cannot go wrong. Especially with no monthly fee, plus I can access my cameras and recordings from anywhere.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 20, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com