Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.1 out of 5
4.1
(64 Reviews)
Open Ratings Snapshot
Rating breakdown 64 reviews
5 Stars
43
4 Stars
4
3 Stars
7
2 Stars
3
1 Star
7
79%of customers recommend this product. 
(
44 out of 56
)
Best Buy Privacy Policy
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Customer Rating
5 out of 5
5
Great product at a great price
on October 3, 2023
Posted by: Border7
from Glenwood Springs Co.
Gender:Male
Verified Purchase:Yes
Easy to install and configure. Easy software for your phone. Much better than the earlier version.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Great security cameras
on September 28, 2023
Posted by: Adam 38
from Atlanta,GA
Gender:Male
In the beginning of trying to find the best system was difficult. Trying to find which one would best suit me but also be affordable. I'm now on my 3rd night owl system at my house. I've had cameras on my house now for 10 years. So I've had to upgrade a few times but that's the only reason I've gone through 3 systems. I'm currently in the process of buying my first wireless system for my business. If I could give 10 stars I would every time they bring out something new is top of the line. All the add on parts make night owl unbeatable. I would recommend night owl to everyone if it's where you just want one camera to only see a live view to having 18 cameras inside and outside of your home or business.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
Bluetooth DVR
on September 18, 2023
Posted by: Roadrunnr
from Eloy, AZ
Gender:Male
Verified Purchase:Yes
Very complicated to set up and can't monitor it with my MacBook Pro have to use my iPhone. I was told I needed 4 new cameras because the old ones wouldn't work with the new system. I worked on whole day trying to replace the cameras without success so decided to try the old cameras and everything works fine.
Written by a customer while visiting nightowlsp.com
Customer Rating
1 out of 5
1
Stay away
on August 30, 2023
Posted by: MS8670
from Kansas city, MO
Gender:Male
Verified Purchase:Yes
My second night owl system and its just as s*^ty as the first. Please be cautious, do your research. Spend the extra $ and go with another brand
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Very good pairing with an alarm system.
on May 25, 2023
Posted by: MVM1
Verified Purchase:Yes
Very good pairing with an alarm system. If I receive an alarm I can view what's transpiring at my home.
I can also check for packages at my front door.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 30, 2023
We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Customer Rating
1 out of 5
1
Doesn’t work with all their cameras
on May 19, 2023
Posted by: GBourne
from Arizona
Gender:Male
I have purchased two other night owl systems over the years and those systems came with two different camera models. The second system worked with the cameras that it came with (CM-DP8L-B) and the previous cameras (CM-C20XL-BU-JF) but this DVR does not work with the DP8L cameras.
Additionally, this DVD runs HOT!! Too hot to touch.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Easy to set up!!
on April 27, 2023
Posted by: snooperdooper
from Metairie, LA
Gender:Female
Verified Purchase:Yes
I have been using Night Owl for some years now mostly outside. I have had no problems with cameras. I have a total of 8 cameras and watch these cameras as security for the complex I live in. I really love these cameras.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2 out of 5
2
app is not user friendly so far getting hard
on April 11, 2023
Posted by: vikas
from 08884
Gender:Male
Verified Purchase:Yes
picture on tv is coming blurry and on app it shows all camera good
Response from nightowlsp.comBy Customer Support, April 18, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
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