Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.1
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
43
4 Stars
4
3 Stars
7
2 Stars
3
1 Star
7
79%of customers recommend this product.
(
44 out of
56)
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Posted by: Roadrunnr
from Eloy, AZ
Gender:Male
Verified Purchase:Yes
Very complicated to set up and can't monitor it with my MacBook Pro have to use my iPhone. I was told I needed 4 new cameras because the old ones wouldn't work with the new system. I worked on whole day trying to replace the cameras without success so decided to try the old cameras and everything works fine.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great security cameras
on September 28, 2023
Posted by: Adam 38
from Atlanta,GA
Gender:Male
In the beginning of trying to find the best system was difficult. Trying to find which one would best suit me but also be affordable. I'm now on my 3rd night owl system at my house. I've had cameras on my house now for 10 years. So I've had to upgrade a few times but that's the only reason I've gone through 3 systems. I'm currently in the process of buying my first wireless system for my business. If I could give 10 stars I would every time they bring out something new is top of the line. All the add on parts make night owl unbeatable. I would recommend night owl to everyone if it's where you just want one camera to only see a live view to having 18 cameras inside and outside of your home or business.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Mystic
from New Jersey
Verified Purchase:Yes
I am glad I purchased the Night Owl security set. After researching a dozen other systems, and meticulously reading all the features and pros/cons (and taking advantage of the holiday discount), I new this was the right choice. I had a friend help with the wired install (with 6 cameras with light and voice) took a good part of a whole day), and after loading the app was in business! Next is the doorbell.
Also, I had a question on the shipment and Night Owl answered my email within 2 hours! Now that's service.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Damu
from Akron Ohio
Gender:Male
Verified Purchase:Yes
I hate it it won’t work bad it f on r about a week
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: J Handfield
from Mesa , AZ
Gender:Male
Verified Purchase:Yes
Night Owl DVR are super great DVR reasonable price long lasting,for a 1080P DVR the recording are clear pictures on the Play Back ,the Police got a Mugshot of the one that broke in my Truck and was able to Identify that Low Live individual , by day end I got my tools back ,,,I do recommend this DVR and all other Night Owl Poduct this is my 3rd DVR from Night Owl , with this 16 Channel 1080p Bluetooth DVR I will be able to had 4 more Wi-Fi Cameras to the system . Not only this is a Great DVR but cannot forget Customer Service that always got my back on issue that I could not resolved ,,,also I got what I paid for great quality DVR and Cameras
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, December 13, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great residential camera system
on January 14, 2023
Posted by: average joes
from PA
Gender:Male
Took me almost a year to run all the wires myself (inside and outside). Was NOT interested in "lazy man's" wireless camera's. Your just asking for issues with connections!! All my cameras work perfectly. The app works great. Can see all pictures clearly. Is it the best out there? Probably not but I was not willing to spent unlimited money on cameras! If I'm home I can see who's outside. If I'm not home and see someone, I'm on my way or a quick call to my neighbor! Perfect peace of mind! Thanks guys!!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Border7
from Glenwood Springs Co.
Gender:Male
Verified Purchase:Yes
Easy to install and configure. Easy software for your phone. Much better than the earlier version.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: JEMM
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
I bought this about 2 weeks ago to replace a NightOwl system that was several years old and the cameras stopped working. 6 cameras are nice and the added feature of adding 4 wireless cameras is a nice plus. The new cameras have one drawback, namely they are hard to position; they do not have the mobility of the previous cameras. In order to get an upright video I needed to create several wooden bases in order for camera to point in the correct direction. The images are great at 1080. The verbal command (optional) is poor quality--a very scratchy "Smile, you're being recorded"; difficult to understand. The remote viewing app for my phone and ipad works well once you get used to it. I had some trouble getting it to work. It occasionally lost connection and I needed to log out then log back in, but overall it works well. I like the new, improved software for identifying saved clips and playing them back. This works better on phone/ipad than on the DVD from my monitor. Overall a very good system and much improved over my previous NightOwl system. I was able to use my existing BNC cable which made installation much easier.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com