Customer reviews from nightowlsp.com
Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
43
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
7
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for Night Owl - 20-Channel, 12-Camera Indoor/Outdoor Wired 1080p 1TB DVR Security System with 2-Way Audio - Black and White
Posted by: Mystic
from New Jersey
Verified Purchase:Yes
I am glad I purchased the Night Owl security set. After researching a dozen other systems, and meticulously reading all the features and pros/cons (and taking advantage of the holiday discount), I new this was the right choice. I had a friend help with the wired install (with 6 cameras with light and voice) took a good part of a whole day), and after loading the app was in business! Next is the doorbell.
Also, I had a question on the shipment and Night Owl answered my email within 2 hours! Now that's service.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Damu
from Akron Ohio
Gender:Male
Verified Purchase:Yes
I hate it it won’t work bad it f on r about a week
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: J Handfield
from Mesa , AZ
Gender:Male
Verified Purchase:Yes
Night Owl DVR are super great DVR reasonable price long lasting,for a 1080P DVR the recording are clear pictures on the Play Back ,the Police got a Mugshot of the one that broke in my Truck and was able to Identify that Low Live individual , by day end I got my tools back ,,,I do recommend this DVR and all other Night Owl Poduct this is my 3rd DVR from Night Owl , with this 16 Channel 1080p Bluetooth DVR I will be able to had 4 more Wi-Fi Cameras to the system . Not only this is a Great DVR but cannot forget Customer Service that always got my back on issue that I could not resolved ,,,also I got what I paid for great quality DVR and Cameras
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, December 13, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great residential camera system
on January 14, 2023
Posted by: average joes
from PA
Gender:Male
Took me almost a year to run all the wires myself (inside and outside). Was NOT interested in "lazy man's" wireless camera's. Your just asking for issues with connections!! All my cameras work perfectly. The app works great. Can see all pictures clearly. Is it the best out there? Probably not but I was not willing to spent unlimited money on cameras! If I'm home I can see who's outside. If I'm not home and see someone, I'm on my way or a quick call to my neighbor! Perfect peace of mind! Thanks guys!!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: MS8670
from Kansas city, MO
Gender:Male
Verified Purchase:Yes
My second night owl system and its just as s*^ty as the first. Please be cautious, do your research. Spend the extra $ and go with another brand
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great security cameras
on September 28, 2023
Posted by: Adam 38
from Atlanta,GA
Gender:Male
In the beginning of trying to find the best system was difficult. Trying to find which one would best suit me but also be affordable. I'm now on my 3rd night owl system at my house. I've had cameras on my house now for 10 years. So I've had to upgrade a few times but that's the only reason I've gone through 3 systems. I'm currently in the process of buying my first wireless system for my business. If I could give 10 stars I would every time they bring out something new is top of the line. All the add on parts make night owl unbeatable. I would recommend night owl to everyone if it's where you just want one camera to only see a live view to having 18 cameras inside and outside of your home or business.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: JEMM
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
I bought this about 2 weeks ago to replace a NightOwl system that was several years old and the cameras stopped working. 6 cameras are nice and the added feature of adding 4 wireless cameras is a nice plus. The new cameras have one drawback, namely they are hard to position; they do not have the mobility of the previous cameras. In order to get an upright video I needed to create several wooden bases in order for camera to point in the correct direction. The images are great at 1080. The verbal command (optional) is poor quality--a very scratchy "Smile, you're being recorded"; difficult to understand. The remote viewing app for my phone and ipad works well once you get used to it. I had some trouble getting it to work. It occasionally lost connection and I needed to log out then log back in, but overall it works well. I like the new, improved software for identifying saved clips and playing them back. This works better on phone/ipad than on the DVD from my monitor. Overall a very good system and much improved over my previous NightOwl system. I was able to use my existing BNC cable which made installation much easier.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Worked decent at first
on December 19, 2022
Posted by: Dontbuythis
from Ohio
I bought this system and installed it in July of 2022. In November of 2022 the two cameras mounted at my entrances stopped recording any events. These are the two in the system you can speak through. Another of the cameras infrared light no longer works. I've done the recommend updates to the firmware for both cameras not recording and nothing has changed. The cameras that are still working, work fine Very disappointed especially with the amount of money spent on this. The app is useless if you are away from your home, good luck trying to play any videos back or even seeing a live feed of your cameras.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, December 22, 2022
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com