Customer reviews from nightowlsp.com
Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Average customer rating
4.1
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
38
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
5
84%of customers recommend this product.
(
51 out of
61)
Customer Reviews for Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Posted by: JoeK
from TEXAS
Gender:Male
Verified Purchase:Yes
I don't often have/take the time for reviews but I believe this deserves a few minutes of my time.
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
We appreciate your feedback and the glowing review. Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: RozP
from Northwest, IN
Gender:Male
Verified Purchase:Yes
This is the 4k wireless upgrade from the 1080p version. So far it is working great! If it lasts 5 years like the previous one I will be happy!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 7, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Posted by: Janscats
from California
Gender:Male
Verified Purchase:Yes
Super easy installation. All cameras working. Video and recordings are excellent quality. No monthly service charge makes it a great value.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 9, 2022
We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: StEvE FoCo
from Fort Collins
Gender:Male
Verified Purchase:Yes
Easy setup, powerful features such as monitoring over the internet. My system was pure "plug & play". I highly recommend this product.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 12, 2022
We are so glad you are happy! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Excavator
Gender:Male
Verified Purchase:Yes
Great price fast delivery and complete with everything you need
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 20, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Jeff2109
from Los Angeles
Gender:Male
Verified Purchase:Yes
Ran into a range problem with one of my cameras, and while searching online for a solution, I discovered Night Owen had me covered, and at a very reasonable price. This antenna got me the range I needed. Quick to install in any orientation using the magnetic base. One star off as I would have preferred white to match the camera and power cord color.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Posted by: Pokey
from Coral Springs Florida
Gender:Male
Verified Purchase:Yes
I bought this a month ago and want to return it and get a battery powered system. It is still in the box it came in .
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 15, 2022
Thank you for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Harley guy
from Wilmington NC
Gender:Male
Verified Purchase:Yes
The cameras are clear and easy to use. Installation was simple and easy to perform moving from on camera to the next is not user friendly but simple.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com