Customer reviews from nightowlsp.com
Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Average customer rating
4.1
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
38
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
5
84%of customers recommend this product.
(
51 out of
61)
Customer Reviews for Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Customer Rating
1
Is there a thing called dis-improvement?
on October 9, 2023
Posted by: Tech B Good
from Austin
Gender:Male
It didn't work for me. In fact, I'm now a few steps backwards.
First, it may work as an augmentation at the camera side of things. I could not use to for that purpose as the newer cameras have no antenna port.
Second, don't bother trying to augment signal strength at the NVR. It simply didn't work for me. In fact, I seem to lose signal initially.
Third, trying to go back to the standard antenna configuration was a big setback, where I'm not re-establishing all my camera connections to get back to my initial performance.
I like the Night Owl products. Been using them for a few years now. Highly recommend.
Service/support should be a learning opportunity for both the customer and the company. I can learn what I did wrong and how to approach the product successfully. The company can learn what the customer is misunderstanding or if there is a glitch in the product and when it shows up. Let's do better.
First, it may work as an augmentation at the camera side of things. I could not use to for that purpose as the newer cameras have no antenna port.
Second, don't bother trying to augment signal strength at the NVR. It simply didn't work for me. In fact, I seem to lose signal initially.
Third, trying to go back to the standard antenna configuration was a big setback, where I'm not re-establishing all my camera connections to get back to my initial performance.
I like the Night Owl products. Been using them for a few years now. Highly recommend.
Service/support should be a learning opportunity for both the customer and the company. I can learn what I did wrong and how to approach the product successfully. The company can learn what the customer is misunderstanding or if there is a glitch in the product and when it shows up. Let's do better.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Poor Quality
on December 20, 2023
Posted by: Ken0107
Purchased in November 2022 and have had nothing but connectivity and poor performance for 13 months. Cameras rarely stay connected even 1 room away let alone the other side of the house. The app is super unreliable and often unusuable.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Worst product
on January 9, 2024
Posted by: Sinaloco77
from California
Gender:Male
It's a nightmare to make work, I bought 3 set and trying to connect the first one and still nothing, stay away from this brand
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Battery Cameras Won't Record Continuously!
on January 18, 2024
Posted by: Cory
"24/7 continuous recording" as advertised is simply NOT true. The WireFree battery cameras only records motion activated "events". Other than the hundreds of false detections and alerts, it's a fairly decent product.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: GeraldRBieniek
from Michigan B
Gender:Male
Verified Purchase:Yes
I share the remaining of this email because it may be of value to others who are considering purchasing Night Owl Security products. I decided on purchasing Night Owl after observing my friends setup down the road. I purchased the WNVRC20 with four cameras. I live on a long and narrow acre of property. My garage (workshop/man
cave) sits 135ft from the house. Two cameras are positioned in the house, one outside covering the backyard and entrance to my garage and the final one in my garage 135ft away. I positioned the NVR with double antennas at a window in the house facing the backyard and in direct line with my garage door window. I positioned the original Extender Antenna inside my garage at the garage door window hoping the signal from the NVR was strong enough to reach and give me a picture on my monitor in the house. It works! My back garage faces a road so you can see that I have been concerned about security. I now have Night Owl connections to my monitor, iPhone and computer. I spend six months in Michigan (Night Owl installation) and six months in Arizona.
The additional Extender Antenna was connected to my outside camera so that I could position it correctly. The larger white antenna prevented me from getting the position I wanted.
cave) sits 135ft from the house. Two cameras are positioned in the house, one outside covering the backyard and entrance to my garage and the final one in my garage 135ft away. I positioned the NVR with double antennas at a window in the house facing the backyard and in direct line with my garage door window. I positioned the original Extender Antenna inside my garage at the garage door window hoping the signal from the NVR was strong enough to reach and give me a picture on my monitor in the house. It works! My back garage faces a road so you can see that I have been concerned about security. I now have Night Owl connections to my monitor, iPhone and computer. I spend six months in Michigan (Night Owl installation) and six months in Arizona.
The additional Extender Antenna was connected to my outside camera so that I could position it correctly. The larger white antenna prevented me from getting the position I wanted.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 25, 2019
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
I had night owl for over 8 years camera system
on September 29, 2023
Posted by: Antina Billups
from Mississippi
Gender:Female
Verified Purchase:Yes
Night owls is very great camera system I had a night owl camera for 8 years it’s still working but am finna upgrade to wireless camera system I love night very clears pictures
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: duke earl
from Pennsylvania
Gender:Male
Verified Purchase:Yes
My cameras are about 75' from the base. My house is stucco. The signal was very weak at best. I first mounted the antenna to the base unit, which did not improve anything. I then hooked it up to a camera and now that camera has an excellent signal strength. If your having signal issues on the camera end this is a must have.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Tcoop45
from Montgomery, IL
Gender:Male
Verified Purchase:Yes
I bought this antenna extender, not knowing if it would really work. I was pleased that it did, solving my problem of a disrupted signal of the camera to the NVR. We resided our house, a few years back and many devices were effected by the steel siding. Everything is OK now.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, February 27, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com