Customer reviews from nightowlsp.com
Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Average customer rating
4.1 out of 5
4.1
(73 Reviews)
Open Ratings Snapshot
Rating breakdown 73 reviews
5 Stars
38
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
5
84%of customers recommend this product. 
(
51 out of 61
)
Best Buy Privacy Policy
Customer Reviews for Night Owl - 10-Channel, 4-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Customer Rating
4 out of 5
4
Most cameras work.
on December 25, 2020
Posted by: Passable
Gender:Male
Verified Purchase:Yes
While early morning hours, all cameras work, most hours only 4-5 or the 8 cameras show up. Extended antennas seem to help a little, with my stone house. Great camera resolution.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Works perfectly
on May 9, 2021
Posted by: Junebug
from Twin valley
Gender:Male
Verified Purchase:Yes
The antenna was a great extension to our camera. With the magnetic base it makes it easy to place.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Ease of installation
on May 11, 2022
Posted by: Boogie man
from Aurora Illinois
Verified Purchase:Yes
Great addition to my other 2 cameras I might just buy a 4th
I would recommend this to a friend!
Response from nightowlsp.comBy Customer SupportMay 12, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
2 out of 5
2
Blue Tooth Fail
on October 23, 2022
Posted by: Fladad
Gender:Male
Verified Purchase:Yes
The range of the blue tooth was very limited. Did not make it 50' out side of home with system set up on second floor. Also, it is required to be connected to the internet for even the phone also connected to blue tooth to monitor. It will record and one can hardwire via HDMI to a monitor, but not view on a connected smart device.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer SupportOctober 25, 2022
We sincerely apologize for the issue you have been experiencing . We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
Still experimenting
on January 2, 2023
Posted by: Jimbofxr
from Copperopolis CA
Gender:Male
Verified Purchase:Yes
When using this antenna on the NVR itself I find no difference on the signal strength displayed on the monitor for my cameras that are 250 feet to 290 feet from the NVR. In fact my furthest camera from the NVR drops out when using the extender antenna. I have placed the antenna in multiple positions with no performance improvement. I have connected the extended antenna to my Shop Cam and found no improvement regards to performance. What I have found is that the orientation of the antennas that come with the NVR and cameras is critical to system performance on cameras located beyond 250 feet. Cameras located within the house parameters work excellent with the antennas provided with the system. I intend to try the external antenna on my camera located the furthest away from the NVR and see what happens. If there is an improvement I will have to MacGyver a housing for it since extender is for sheltered use only.
Response from nightowlsp.comBy Customer SupportJanuary 3, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Wish there was a longer cord option
on February 5, 2023
Posted by: Ryan12344422
from Virginia
Functions well but 9' is pretty short for this application. If you need more range having the expectation that changing the placement of an antenna by 9' and it solving your problem is only reasonable in a few very specific scenarios. I wonder if someone else sells an extension cord or something.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer SupportFebruary 9, 2023
Thank you for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
2 out of 5
2
Back NVR featurs
on April 4, 2023
Posted by: Char MN
from Richfield, MN
I have old 2016 and 2019 wired Night Owl systems. The settings in the DVR are amazing when looking via a monitor. I can play, fast forward (16X), fast back (16x) , skip forward, and skip back. These new systems, there is only play and fast forward (8x). NO skip ahead. On my old system, when I have it on 16x, I can also manually jump head with a mouse to any point in the timeline and it stays on 16x. This one, the no skip ahead is annoying but when I have it on 8x and manually try to jump ahead with the mouse, it turns off the 8x so if your looking for something, your continuously having to click the fast button over and over and over....cameras are a step up from my 720p cameras but the NVR is back in the 90s. If you didn't know the old system, you wouldn't know what your missing with the new system. I think I'll buy new wired cameras and use the old DVRs.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Wifi signal is intermittent
on April 26, 2023
Posted by: GrungeCountry1
from Central Texas
Gender:Male
Verified Purchase:Yes
To be totally honest, it's been touch and go.
I r&I'd the antenna about a week and a half ago.
At first it had trouble marrying the base unit.
It lasted until a thunderstorm hit.
The signal came back with no adjustments in about 6 hours.
Overall, a few hiccups.
My only option, I'll keep it.
Written by a customer while visiting nightowlsp.com
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