Customer reviews from nightowlsp.com
Night Owl - 20-Channel Wired 4K 2TB DVR Security System with 2-Way Audio - Black
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
20
4 Stars
5
3 Stars
4
2 Stars
5
1 Star
5
69%of customers recommend this product.
(
24 out of
35)
Customer Reviews for Night Owl - 20-Channel Wired 4K 2TB DVR Security System with 2-Way Audio - Black
Posted by: ROC64
from Southaven, MS
Gender:Male
Verified Purchase:Yes
I have this equipment for 3 weeks now and there are some features to improve: definitely the App; besides not so user friendly it doesn’t respond fast enough when want to have access for a quick view or to check a sensor alert. Also I have to close it totally very often to make it respond and load the cameras. The other not so good features are the cameras speakers and the siren. Those aren’t good quality and hard to understand the prerecorded message or when having a conversation by the two way audio cameras.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Bad resolution not 4K
on April 15, 2022
Posted by: Fabrizzio671
from Los Angeles Ca.
Gender:Male
I bought this security system in January 2022 hoping that would be a great upgrade to replace my night owl 5.0 which was a HD and 5 mp cameras but after installing my new 4K 8mp cameras I realized that the resolution quality was poor and you can’t make adjustments in your cameras like brightness, contrast, color and zoom is a complete joke, glitches in the image are constant, I’m really disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: RogPol
from Jennings La
Gender:Male
Verified Purchase:Yes
The picture quality is great, but the footage is choppy, the app is temperamental, and I keep getting alerts for vehicles when they’re turned off in the settings.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: krk0131
from Tennessee
Verified Purchase:Yes
I just purchased this security system and installed it on the weekend of April 1rst, no joke here! I am really impressed with the clarity of the 4k cameras especially at night in my shop it pitch black and you still see everything. I will revisit and update my post and review after a few months. Fir now 5stars
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 6, 2022
Thank you for the review!
Written by a customer while visiting nightowlsp.com
Posted by: JP13
from Louisville, Ky
Gender:Male
Verified Purchase:Yes
So far I love the new cameras. I upgraded from an older model. These are awesome so far. The newer app is more reliable as well. I wish there was a 6 camera view in the app as I bought a 6 camera system. I see 6 views and 2 dead cameras. Would love bigger thumbnails of 6 instead of 8.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Easy set up
on November 13, 2021
Posted by: ChewieOG
from TX
Gender:Male
I unpacked the box and hooked everything up. Within a few minutes, I had my system up and running. Great picture quality. I'll be installing the system as soon as I get some waterproof junction boxes.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: FloridaMan2
from Florida
Gender:Male
Verified Purchase:Yes
These were an upgrade to an older Night Owl System so installation was a breeze as basically I just changed the cameras and the DVR. The video is nice and the ability to do human vs vehicle vs face detection is very helpful at cutting down false alerts that you used to get from the "pixel change" motion alerts of the older systems.
My biggest gripe with this product is the app. It's slow to load, and some of the features for iOS don't work.
-For example the do not disturb function is hit or miss as I set a time only to fin out that it does not work.
-There is no snooze function for motion, so you have to turn off notifications if you are going to be in an area outside for a while, be prepared to be constantly bombarded with notifications.
-The sound warnings, while effective are all or nothing. They constantly go off when motion is around and repeat the same phrase over and over. Would be nice to have a chirp option that let's someone know there are cameras but does not constantly shout out Smile you are are being recorded.
-It would also be nice if there was greater integration into the smart home universe. For example, IFTTT integration would be amazing such that you could trigger lights to come on inside the home if a human is detected, etc. None of that is possible currently.
-For example the do not disturb function is hit or miss as I set a time only to fin out that it does not work.
-There is no snooze function for motion, so you have to turn off notifications if you are going to be in an area outside for a while, be prepared to be constantly bombarded with notifications.
-The sound warnings, while effective are all or nothing. They constantly go off when motion is around and repeat the same phrase over and over. Would be nice to have a chirp option that let's someone know there are cameras but does not constantly shout out Smile you are are being recorded.
-It would also be nice if there was greater integration into the smart home universe. For example, IFTTT integration would be amazing such that you could trigger lights to come on inside the home if a human is detected, etc. None of that is possible currently.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com