Customer reviews from nightowlsp.com
Night Owl - 20-Channel Wired 4K 2TB DVR Security System with 2-Way Audio - Black
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
20
4 Stars
5
3 Stars
4
2 Stars
5
1 Star
5
69%of customers recommend this product.
(
24 out of
35)
Customer Reviews for Night Owl - 20-Channel Wired 4K 2TB DVR Security System with 2-Way Audio - Black
Posted by: Saltyydoboyy
from SATX
Gender:Male
Verified Purchase:Yes
I defiantly would have passed on this set up all together.
How can a company make a set of security cameras, with no audio recording available?? This is my second set of cameras with Night Owl, my first being a WiFi 1080p bundle and they worked so great! I am definitely not happy with these.
How can a company make a set of security cameras, with no audio recording available?? This is my second set of cameras with Night Owl, my first being a WiFi 1080p bundle and they worked so great! I am definitely not happy with these.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Cutomer Support, November 8, 2022
For a Wired System with Audio, you should look into our Wired NVRs. The description for this product indicated the cameras do not have 2-way audio.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Easy setup
on November 2, 2022
Posted by: Randy D
from Portland, OR
Gender:Male
I have had a few night owl systems and this one was the quickest easiest setup so far. The bluetooth interface seems to work flawlessly. It has the clearest resolution of any camera I have previously had. My only issue keeping me from a full 5 star review is while viewing on a monitor there is no way of disabling the onscreen icons, which are very annoying. All my other night owl products had a section in the menu to disable those but this has a very basic menu and doesn’t offer that as an option.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Pete A
from Bayville, NJ
Gender:Male
Verified Purchase:Yes
This was to replace a NightOwl 1K system 6 years old, which was beginning to fail in several areas. The new software is a HUGE improvement too.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, October 25, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Nice DVR great picture. But laggy, hence 3/5 avg
on October 3, 2022
Posted by: BoostedCajun
from Biloxi, MS
Gender:Male
Very easy to setup, but the laggy video playback from the app and mobile app is very annoying. The picture is much wider than my older camera system, the picture from 1080p to 4K is about the same maybe a tad sharper. I just can't for the life of me figure out the lag issues. I have a 1G internet connection, I stream 4K movies on multiple devices all the time with zero issues. The Windows app is severely lacking in features and being able to change network settings or anything like that. Not even sure there is web gui built into the DVR to tweak it to maybe get rid of the lag? I am on the fence of ripping it all out and going back to my old camera system, if I can't rid the device of the lag. That is just unacceptable for the price you're paying for these cameras.
Response from nightowlsp.comBy Customer Support, October 4, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
CL-BT8D-8-26LSA Looking For Door Bells
on August 13, 2022
Posted by: Leona
from Schaumburg, IL
Gender:Female
Bought this system a few months ago and have been pleased with the performance so far. Trying to find an unwired door beel to work with this unit.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 16, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Son of Bob 28
from Omaha NE
Gender:Male
Verified Purchase:Yes
I tested it in my office and all parts worked. I installed it in my garage and it was easy to set up and place the cameras. It’s working now.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 2, 2022
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Super easy to get started
on June 22, 2022
Posted by: Yelena
from NYC
Gender:Female
The initial setup was so easy. I literally powered on the DVR kit, downloaded the app and did everything form my phone. My older security system I had to have a TV connected to it and go through a ton of steps just to get the cameras on the screen, then had to still go through the app. This new DVR is all setup from the app without ever needing to connect a TV. The 4K quality is fantastic, I'm really impressed about how long the color stays on even at night before the black and white night vision. I'm very happy about my purchase.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, June 22, 2022
Thank you so much for the review and for choosing Night Owl! Glad to hear the system was easy to setup and get going and that it is performing well. Thank you for the feedback.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Perfect Image!!!
on June 22, 2022
Posted by: AaronNYC
from Delray Beach
Gender:Male
I love this product! Easy set up! All I had to do was plug it in my DVR and set it up using my phone on the Night owl APP. I didn't any other hardware. Love the 4k quality and loud siren on the cameras.
Response from nightowlsp.comBy Customer Support, Customer Support, June 22, 2022
Thank you for the review and for being a Night Owl customer! Appreciate the kind words and happy to hear you are loving the resolution and product features. The sirens are an excellent security boost!
Written by a customer while visiting nightowlsp.com