Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
98
4 Stars
31
3 Stars
11
2 Stars
6
1 Star
9
87%of customers recommend this product.
(
122 out of
141)
Customer Reviews for Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Posted by: ATTSWITNESS
from Allentown, PA
Gender:Male
Verified Purchase:Yes
I bought a pair of these cameras with extra batteries and the charger and all things seem to be working well. The whole system works in concert, I am pleased with the results.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 23, 2021
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: BWachsmuth
from Tri-cities, Wa
Gender:Male
Verified Purchase:Yes
Great picture, wish that it would record when vehicles or even animals were in the frame, but overall GREAT system !!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 7, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Posted by: No Signal
from Indiana
Gender:Male
Verified Purchase:Yes
Tried numerous times to get the replacement camera online with no success. The trouble shooting information was not any help. The setup and paring of the camera keeps taking me in circles. I'm lost in the loop without any signal.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, October 11, 2022
We sincerely apologize for the issue you have been experiencing . Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Junktech
from Illiniois
Gender:Male
Verified Purchase:Yes
So far, 30% of the cameras in this system have been a problem. Support takes forever and there's three hours of tech support phone-time that I will never get back. When the cameras work, they have a great view - but getting them to work is a problem
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Tcoop45
from Montgomery, IL
Gender:Male
Verified Purchase:Yes
I bought this antenna extender, not knowing if it would really work. I was pleased that it did, solving my problem of a disrupted signal of the camera to the NVR. We resided our house, a few years back and many devices were effected by the steel siding. Everything is OK now.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, February 27, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Prompt response from Night Owl. Antenna works
on September 23, 2021
Posted by: Big Dog
from Oklahoma
Gender:Male
Verified Purchase:Yes
I installed a Night Owl 8 camera system just over a year ago in my "Doghouse". That's my air conditioned shop where we play music weekly ( and yes sometimes weakly). Only 4 cameras worked all the time. After ordering 2 more antennas (one for base unit and one for camera) all 8 function well. My doghouse is a 40'x50' metal building so wireless range is reduced. 3 cameras that would seldom work (mounted outside) now work with antenna inside hooked to outside cameras. 2 others that would work sporadically, now work consistently, since base unit has one antenna outside Doghouse.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 30, 2021
This is great to hear. Thank you for sharing your story and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Ken R
from Outside Boston, Ma.
Verified Purchase:Yes
I was concerned that the recorder would not get the feeds from the 4 cameras. They all come in nice and strong. The walls and distance did not affect the system. Great product!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Kenny1967
from Lewistown, pa
Gender:Male
Verified Purchase:Yes
Goos picture quality. Wish the batteries lasted longer.
Written by a customer while visiting nightowlsp.com