Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
98
4 Stars
30
3 Stars
11
2 Stars
6
1 Star
9
86%of customers recommend this product.
(
121 out of
140)
Customer Reviews for Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Posted by: rich12345
from Salem OR
Verified Purchase:Yes
set up was fairtly simple but if your using a desktop set up its VERY limited on what you can do or adjust. they make you use the App.. fine but its VERY SLOW. video on day one as 10s slower then real time.. that's a LONG time when somebody is waiting at the door. or breaking it down. looking at past footage is clunky. not easy to select times, to view, and again its all on your tiny phone so cant see much.. you cant access the past footage on the desktop application. only phone... that should not be a hard fix for them. so what's the prob? and you have to pay for a advanced version of the app to access footage from ANYWHERE. or you can only use it when your in WIfi range.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: WiseMan
from Somewhere, FL
Verified Purchase:Yes
It fulfills it purpose of being a completely wire free camera that you can place anywhere within the range of the wireless recorder.
Good features and sensitivity, and the ability to "Speak" through the Camera speaker and "Listen" using the Mobile Application.
One Caveat though is that while they say "Up to 6months of Battery life" that must have been in an empty room with zero "Triggers" on the camera, since I have this configure to only trigger on "Human" and "Face" and with 10-12 Triggers per day, the batteries only last 2 weeks before needing a recharge.
However, knowing that was likely, I also bought the wall charger that comes with a spare set of batteries so that you can just swap the dead ones with the fresh ones and put the others back on the charger for the next time.
Good features and sensitivity, and the ability to "Speak" through the Camera speaker and "Listen" using the Mobile Application.
One Caveat though is that while they say "Up to 6months of Battery life" that must have been in an empty room with zero "Triggers" on the camera, since I have this configure to only trigger on "Human" and "Face" and with 10-12 Triggers per day, the batteries only last 2 weeks before needing a recharge.
However, knowing that was likely, I also bought the wall charger that comes with a spare set of batteries so that you can just swap the dead ones with the fresh ones and put the others back on the charger for the next time.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 25, 2023
Thank you for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: JWH01
from Georgia
Verified Purchase:Yes
I should have bought a wired system. They are continually dropping the signal then coming back at random. I have the Night Owl DVR that came with 8 cameras. I bought these last two to complete the system. The picture quality is great. However, all 10 cameras drop the signal at random. This makes the "security" cameras not so secure. It is not a range problem. The one that drops the most is less than 15 feet from the DVR. As I am typing this 3 out of the 10 cameras are offline. The monitor says "no signal".
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Jen_Jen
from Chicago
Gender:Female
Verified Purchase:Yes
Unfortunately it didn't work for me. It's too short for the area I need it to stretch to.
Please make these antenna longer than10 ft. I bought 2 one for a camera that's on my garage and the other for the NVR just to hopefully provide a better signal to where I need it. The one I connected to the NVR didn't seem to work with the other cameras around the house. Even though the signal aren't terrible in those areas. I just wanted to see if I would get a full 4 bar signal on them currently they are all 3 bars. Maybe the antenna connected to the NVR only works in conjuction with an antenna connected to a camera. On a positive note, shipping was fast.
Please make these antenna longer than10 ft. I bought 2 one for a camera that's on my garage and the other for the NVR just to hopefully provide a better signal to where I need it. The one I connected to the NVR didn't seem to work with the other cameras around the house. Even though the signal aren't terrible in those areas. I just wanted to see if I would get a full 4 bar signal on them currently they are all 3 bars. Maybe the antenna connected to the NVR only works in conjuction with an antenna connected to a camera. On a positive note, shipping was fast.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Daisy311
from Georgia
Gender:Female
Verified Purchase:Yes
I really can’t tell much of a difference signal strength wise but it holds signal in longer spurts before dropping like the original antennas.
Written by a customer while visiting nightowlsp.com
Posted by: mountainretreeat
from Colorado
Gender:Male
Verified Purchase:Yes
I bought the antenna about a month back to help with signal from a couple cameras that kept dropping signal. 8" log walls were interfering with the signal, attached to the Wi-Fi NVR and have nearly zero dropped signal. It helped.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Don’t buy
on October 3, 2023
Posted by: Dont worry
from Texas
Gender:Male
Bought these 4k Wi-Fi cameras and stopped working within 2months
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Night Owl SP Support Team, Night Owl SP Support Team, Night Owl SP Support Team, Night Owl SP Support Team, October 5, 2023
Thank you for your review and sorry to hear of the issue you are having. Your purchase comes with a full 1-year warranty from material defect to address any issues you encounter. We would welcome the chance to help fix your issue. Please contact us via phone at 1-866-390-1303 or use the chat option available on NightOwlSP.com on the right side of all pages.
Thanks.
Thanks.
Written by a customer while visiting nightowlsp.com
Posted by: Spinner
from Auburn NY
Gender:Male
Verified Purchase:Yes
Installed a week ago. Night vision works really good. Quality picture.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com