Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
98
4 Stars
31
3 Stars
11
2 Stars
6
1 Star
9
87%of customers recommend this product.
(
122 out of
141)
Customer Reviews for Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Posted by: Da Puka Shell Tour Guide
from Nanakuli, 'Oahu, Hawai'i
Gender:Male
Verified Purchase:Yes
Awesome Product, the ONLY setback to all of this is the app which makes the camera(s) zoom in/pan out which I can't correct through the app itself.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, November 8, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Mac55
from Ashby, MA
Gender:Male
Verified Purchase:Yes
Purchased to add range to my wired system, where I could not run wires. Took 10 minutes to install and 5 minutes to add to my app. Perfect pictures from 200 feet from router
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, November 1, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: No Signal
from Indiana
Gender:Male
Verified Purchase:Yes
Tried numerous times to get the replacement camera online with no success. The trouble shooting information was not any help. The setup and paring of the camera keeps taking me in circles. I'm lost in the loop without any signal.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, October 11, 2022
We sincerely apologize for the issue you have been experiencing . Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Bike
from Pennsylvania
Gender:Male
Verified Purchase:Yes
Please send my money back thank you but the night owl have very please
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: GrungeCountry1
from Central Texas
Gender:Male
Verified Purchase:Yes
Searched for a while, found it, bought it, installed itmy people are happy
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 30, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: bubba gump
from Sturgis, Ky
Gender:Male
Verified Purchase:Yes
have not installed yet. will get to it when i have the time and energy to do so
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 23, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: Harley guy
from Wilmington NC
Gender:Male
Verified Purchase:Yes
The cameras are clear and easy to use. Installation was simple and easy to perform moving from on camera to the next is not user friendly but simple.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Not 4K resolution
on August 2, 2022
Posted by: JohnDough
from NY
Maybe 1080p but definitely NOT producing 4K resolution. The lens inside the camera might be 4K but what you see on your monitor/app/phone is definitely not 4K resolution. It’s easy enough to blame that on your WIFI connection but I have 4K going to and from my router to 3 different streaming devices and 3 times the distance from the router than what the camera was. And even with all streaming devices off except the camera, it still doesn’t stream 4K. Bought two and returning them both. I really wanted to like these at this price point but so far I haven’t found an IP camera capable of streaming 4K. I’m guessing it’s downgraded at the sever end. Going back to a hard wired system for now.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com