Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3 out of 5
4.3
(155 Reviews)
Open Ratings Snapshot
Rating breakdown 155 reviews
5 Stars
98
4 Stars
31
3 Stars
11
2 Stars
6
1 Star
9
87%of customers recommend this product. 
(
122 out of 141
)
Best Buy Privacy Policy
Customer Reviews for Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Customer Rating
1 out of 5
1
no bueno
on October 22, 2023
Posted by: Some guy
from central Ct
Gender:Male
Verified Purchase:Yes
multiple problems right out of the box, apparently not tested after whatever refurbishing was done. Did not recognize hard drive, not picking up or recording audio, red speckles across the pictures, not able to connect via app. Previous system I had purchased new had no issues until a lightning strike
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Picture quality excellent but motion recording
on December 10, 2023
Posted by: Andres P
from Chula Vista, Ca. 91913
Gender:Male
Verified Purchase:Yes
The recording quality is not accurate in the sensitive mode it records with nothing moving and on both medium and sensitive mode it does not always pick an object when moving 30 to 50 feet from the cameras, like a passing car or person.
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
dropping uot
on January 4, 2024
Posted by: dolly
from kansas city
Gender:Male
Verified Purchase:Yes
cameras do fine except four out of six drop out at night. would not recommend until problem solved.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
on March 19, 2024
Posted by: Rts1
from Michigan
Verified Purchase:Yes
I bought this camera to add onto my system. For some reason it loses its signal at least once a day. Not sure why
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3 out of 5
3
Poor battery performance
on February 14, 2025
Posted by: Bhameb
from Savannah, GA
Gender:Male
The NightOwl battery camera battery life is very poor and doesn't come close to their advertised battery performance. Even with 4 batteries each camera and no recording settings the battery life doesn't come close to their marketing. Just be prepared to charge the batteries and have surplus batteries on hand while charging or stay away from these and install wired cameras.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Night Owl SP Digital Support TeamMarch 6, 2025
We appreciate your feedback and understand your concerns regarding battery life. Battery performance can vary depending on factors such as installation location, the amount of motion activity, and temperature conditions. Higher traffic areas and extreme temperatures can cause batteries to drain faster than expected. To help extend battery life, we offer solar panel attachments that provide continuous charging and reduce the need for manual recharging. If you have any questions or need assistance optimizing your setup, feel free to reach out to our support team at Night Owl Support.

- Night Owl SP Digital Support Team
Written by a customer while visiting nightowlsp.com
Customer Rating
1 out of 5
1
Still Mediocre image recognition
on May 26, 2025
Posted by: TexaBuck
from Dallas, Tx
Had ten of these cameras for several years, and image recognition algorithms are terrible. Dogs, cats, opossum, Tree shadows, alert as "human". And FOV blanking in "Activity Zone" does NOT WORK.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Nice features for the price
on January 10, 2026
Posted by: Shawn51
from Central Pennsylvania
Gender:Male
Ok. So I bought 2 of these cameras. I didn't want to pay a subscription fee. I bought two micro sd cards 128gb to use for storeage and recording. I like the fact i can take pictures and they get saved to my gallery on my cell also the manual recording also goes to my gallery on my cell . Sofar 6 months I've had these cameras and they seem to work good. Sometimes a little behind but that could be my cell cause I have 1gb wifi and it is high speed. I also like the features that come with this camera. Was quik and easy to set. Came with 2 batteries each. I bought 4 more batteries and a charger cause 2 batteries don't last but 3 weeks if you use these cameras everyday for recording. Also I bought the solar panels so i wouldn't have to charge the batteries so often getting ready to connect them 2day. We'll see how they work out. The picture is very clear whether it's a recorded video,picture,or live. Just can't seem to figure out why sometimes the cameras are a little behind but all in all good cameras for the price.
I would recommend this to a friend!
Response from nightowlsp.comBy Night Owl SP Digital Support TeamJanuary 28, 2026
Thank you for your detailed review. We’re glad to hear you’re enjoying the picture quality, features, and subscription-free recording, and that setup was quick and easy. Battery-powered cameras can experience slight delays at times due to network conditions, but it’s great to hear overall performance has been solid. We appreciate you sharing your experience and hope the solar panels make things even more convenient moving forward.
Night Owl SP Digital Support Team
Written by a customer while visiting nightowlsp.com
Customer Rating
2 out of 5
2
Glitchy, not the best option, but will work.
on May 22, 2023
Posted by: rich12345
from Salem OR
Verified Purchase:Yes
set up was fairtly simple but if your using a desktop set up its VERY limited on what you can do or adjust. they make you use the App.. fine but its VERY SLOW. video on day one as 10s slower then real time.. that's a LONG time when somebody is waiting at the door. or breaking it down. looking at past footage is clunky. not easy to select times, to view, and again its all on your tiny phone so cant see much.. you cant access the past footage on the desktop application. only phone... that should not be a hard fix for them. so what's the prob? and you have to pay for a advanced version of the app to access footage from ANYWHERE. or you can only use it when your in WIfi range.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
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