Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
98
4 Stars
31
3 Stars
11
2 Stars
6
1 Star
9
87%of customers recommend this product.
(
122 out of
141)
Customer Reviews for Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Posted by: Julio7272
from ann arbor mi
Gender:Male
Verified Purchase:Yes
It works with mu system or as stand alone camera for real.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 17, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Mac55
from Ashby, MA
Gender:Male
Verified Purchase:Yes
Purchased to add range to my wired system, where I could not run wires. Took 10 minutes to install and 5 minutes to add to my app. Perfect pictures from 200 feet from router
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, November 1, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: 58440800
Verified Purchase:Yes
Have been happy with my 8 camera, 110 powered wireless system. Not so much with the battery powered camera. Works well but battery life is horrible. Wish I had put up with another power cird. Getting rid of this battery unit
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Jimbofxr
from Copperopolis CA
Gender:Male
Verified Purchase:Yes
When using this antenna on the NVR itself I find no difference on the signal strength displayed on the monitor for my cameras that are 250 feet to 290 feet from the NVR. In fact my furthest camera from the NVR drops out when using the extender antenna. I have placed the antenna in multiple positions with no performance improvement. I have connected the extended antenna to my Shop Cam and found no improvement regards to performance. What I have found is that the orientation of the antennas that come with the NVR and cameras is critical to system performance on cameras located beyond 250 feet. Cameras located within the house parameters work excellent with the antennas provided with the system. I intend to try the external antenna on my camera located the furthest away from the NVR and see what happens. If there is an improvement I will have to MacGyver a housing for it since extender is for sheltered use only.
Response from nightowlsp.comBy Customer Support, January 3, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Wish there was a longer cord option
on February 5, 2023
Posted by: Ryan12344422
from Virginia
Functions well but 9' is pretty short for this application. If you need more range having the expectation that changing the placement of an antenna by 9' and it solving your problem is only reasonable in a few very specific scenarios. I wonder if someone else sells an extension cord or something.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, February 9, 2023
Thank you for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: GrungeCountry1
from Central Texas
Gender:Male
Verified Purchase:Yes
To be totally honest, it's been touch and go.
I r&I'd the antenna about a week and a half ago.
At first it had trouble marrying the base unit.
It lasted until a thunderstorm hit.
The signal came back with no adjustments in about 6 hours.
Overall, a few hiccups.
My only option, I'll keep it.
I r&I'd the antenna about a week and a half ago.
At first it had trouble marrying the base unit.
It lasted until a thunderstorm hit.
The signal came back with no adjustments in about 6 hours.
Overall, a few hiccups.
My only option, I'll keep it.
Written by a customer while visiting nightowlsp.com
Posted by: Grumpy57
from Wolcott NY
Gender:Male
Verified Purchase:Yes
There don't seem to be a way to adjust the sensitivity.
Moths trigger the pixel change
Moths trigger the pixel change
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 30, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Had trouble with the NVR.Cameras work well.
on September 27, 2023
Posted by: smilen4u271
from Ohio
Gender:Male
Verified Purchase:Yes
The first NVR that I received with my WNIP2 system would not get to the startup page and had to return it. The warranty replacement NVR made it to the Startup Wizard and was now able to complete the NVR and camera setup. At first the mouse was working but the menu on the monitor didn't seem to be working. I did a factory reset to see if the menu would start working but the mouse stopped working. I then used a different mouse and it worked and the menu worked. After I plugged the Night Owl mouse into the my computer, it seemed to reset and was able to now work with the Night Owl System.
I still have one problem, when I go to the computer Protect CMS App I get this:
Says the NVR is OFFLINE, when it seems to be working monitor and the phone.
I’ve tried all of this but nothing works!
NOTE: If you are experiencing this status, please perform the following steps:
1. Plug an Ethernet cable from your router (network) to your Night Owl recorder.
2. Wait until a system prompt appears stating “Internet Detected.”
3. Click “Login.”
4. Enter your local admin password.
5. Click “Login” again.
6. On the Night Owl Protect App icon page, click “I already have an account.”
7. Enter your Night Owl Protect login credentials.
8. Logout of the Night Owl Protect CMS and log back in.
9. Your Night Owl device should now be showing an Online status.
I still have one problem, when I go to the computer Protect CMS App I get this:
Says the NVR is OFFLINE, when it seems to be working monitor and the phone.
I’ve tried all of this but nothing works!
NOTE: If you are experiencing this status, please perform the following steps:
1. Plug an Ethernet cable from your router (network) to your Night Owl recorder.
2. Wait until a system prompt appears stating “Internet Detected.”
3. Click “Login.”
4. Enter your local admin password.
5. Click “Login” again.
6. On the Night Owl Protect App icon page, click “I already have an account.”
7. Enter your Night Owl Protect login credentials.
8. Logout of the Night Owl Protect CMS and log back in.
9. Your Night Owl device should now be showing an Online status.
I would recommend this to a friend!
Response from nightowlsp.comBy Support, Night Owl SP Digital Team, September 29, 2023
Thank you for the feedback and sorry to hear of the issue you are having. We welcome the chance to support you and ensure your system works as promised. At your convenience we'd welcome a call to our Technical support team via 1-866-390-1303. You can also use the chat 'Help' feature located in the bottom right corner of all site pages.
We look forward to getting this fixed for you.
We look forward to getting this fixed for you.
Written by a customer while visiting nightowlsp.com