Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
98
4 Stars
31
3 Stars
11
2 Stars
6
1 Star
9
87%of customers recommend this product.
(
122 out of
141)
Customer Reviews for Night Owl - Indoor/Outdoor AC Powered Plug-In Wireless 2K Security Camera with 2-Way Audio - White
Posted by: Woody2110
from Alabama
Gender:Male
Verified Purchase:Yes
I bought these with an eight camera kit and put them in where I didn't want to run wires, I did end up putting the extended antenna on them but now they work great
Written by a customer while visiting nightowlsp.com
Posted by: dolly
from kansas city
Gender:Male
Verified Purchase:Yes
cameras do fine except four out of six drop out at night. would not recommend until problem solved.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Picture quality excellent but motion recording
on December 10, 2023
Posted by: Andres P
from Chula Vista, Ca. 91913
Gender:Male
Verified Purchase:Yes
The recording quality is not accurate in the sensitive mode it records with nothing moving and on both medium and sensitive mode it does not always pick an object when moving 30 to 50 feet from the cameras, like a passing car or person.
Written by a customer while visiting nightowlsp.com
Posted by: Spinner
from Auburn NY
Gender:Male
Verified Purchase:Yes
Installed a week ago. Night vision works really good. Quality picture.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: JayMac
from ATL
Gender:Male
Verified Purchase:Yes
Charged battery as recommended for 3 plus hours. Won't hold a charge for longer than three or four hours. Also, line in picture as if the lenses are cracked.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Some guy
from central Ct
Gender:Male
Verified Purchase:Yes
multiple problems right out of the box, apparently not tested after whatever refurbishing was done. Did not recognize hard drive, not picking up or recording audio, red speckles across the pictures, not able to connect via app. Previous system I had purchased new had no issues until a lightning strike
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Is there a thing called dis-improvement?
on October 9, 2023
Posted by: Tech B Good
from Austin
Gender:Male
It didn't work for me. In fact, I'm now a few steps backwards.
First, it may work as an augmentation at the camera side of things. I could not use to for that purpose as the newer cameras have no antenna port.
Second, don't bother trying to augment signal strength at the NVR. It simply didn't work for me. In fact, I seem to lose signal initially.
Third, trying to go back to the standard antenna configuration was a big setback, where I'm not re-establishing all my camera connections to get back to my initial performance.
I like the Night Owl products. Been using them for a few years now. Highly recommend.
Service/support should be a learning opportunity for both the customer and the company. I can learn what I did wrong and how to approach the product successfully. The company can learn what the customer is misunderstanding or if there is a glitch in the product and when it shows up. Let's do better.
First, it may work as an augmentation at the camera side of things. I could not use to for that purpose as the newer cameras have no antenna port.
Second, don't bother trying to augment signal strength at the NVR. It simply didn't work for me. In fact, I seem to lose signal initially.
Third, trying to go back to the standard antenna configuration was a big setback, where I'm not re-establishing all my camera connections to get back to my initial performance.
I like the Night Owl products. Been using them for a few years now. Highly recommend.
Service/support should be a learning opportunity for both the customer and the company. I can learn what I did wrong and how to approach the product successfully. The company can learn what the customer is misunderstanding or if there is a glitch in the product and when it shows up. Let's do better.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Don’t buy
on October 3, 2023
Posted by: Dont worry
from Texas
Gender:Male
Bought these 4k Wi-Fi cameras and stopped working within 2months
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Night Owl SP Support Team, Night Owl SP Support Team, Night Owl SP Support Team, Night Owl SP Support Team, October 5, 2023
Thank you for your review and sorry to hear of the issue you are having. Your purchase comes with a full 1-year warranty from material defect to address any issues you encounter. We would welcome the chance to help fix your issue. Please contact us via phone at 1-866-390-1303 or use the chat option available on NightOwlSP.com on the right side of all pages.
Thanks.
Thanks.
Written by a customer while visiting nightowlsp.com