Customer reviews from newair.com
NewAir - 26 lbs. Countertop Nugget Ice Maker - Stainless Steel
Average customer rating
4.7
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
24
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
24 out of
25)
Customer Reviews for NewAir - 26 lbs. Countertop Nugget Ice Maker - Stainless Steel
Customer Rating
5
Very Good Ice
on August 22, 2023
Posted by: Dani
from CA
Verified Purchase:No
I really enjoyed this machine and the ice it produced. I liked that the machine was not very loud. I like the colors too.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM026MBN0. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Sonic Ice At Home
on May 12, 2023
Posted by: Pick Jimi
from Fort worth texas
Verified Purchase:No
If you enjoy Sonic style nugget ice, this is a perfect option for you. It is a great way to get nugget ice at home. The unit is not too loud and will constantly product ice as long as water is in the reservoir. I love that it has a self cleaning function. And it has a very modern style which looks great in my kitchen.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM026MBN0. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Easy To Use!
on December 19, 2023
Posted by: Kay
from Buffalo, NY
Verified Purchase:No
I got mine about a week ago and love it! It was easy to put together and get started. Mine was scratched on the front. There's protective film on it, so not sure if the scratch came from delivery.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 4-star review and for posting your comments in regards to this product NIM026MBN0. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Janet
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This icemaker makes the best ice! I use it at least every other day. There are only the two of us but we both enjoy the nugget size ice and are always wanting something to drink. Here is South Carolina I cannot go anywhere without a glass of something cold in my hand. It is compact enough that it fits nicely on our kitchen counter. The only drawback to this model is the amount of noise it makes when its running. We have an open floor plan and although the icemaker is not real noisy, it is obvious if we are in the family room when the icemaker is running.
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NIM026MBN0 . Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
The good ice!!!
on October 22, 2024
Posted by: Mandee
from Menasha, WI
Verified Purchase:No
This ice maker is so amazing! It makes ice super fast and it's always perfect and crunchy! I love that I don't have to use those freezer burnt ice trays anymore. I love the sleek look of it!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIM026MBN0. We are glad to hear you like the unit's features and we highly appreciate your thoughts about the unit.Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Worth buying!
on October 25, 2024
Posted by: LisaLisa
from MI
Verified Purchase:No
I have to say, I absolutely love this ice maker for several reasons. The ice it produces is crystal clear, and the machine works really quickly, churning out ice every 10 minutes. I appreciate the simple design and how easy it is to use. Before I knew it, we had a good supply of clean ice, making it perfect for parties and holiday gatherings. Plus, the price is very reasonable. We're really happy with this ice maker-it's great to just walk away and come back to find a fresh batch of ice waiting for your drinks!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NIM026MBN0. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
Do not buy from Newair!
on March 18, 2024
Posted by: Joe
from Alabama
Verified Purchase:No
I received a Newair countertop ice maker for Christmas 2023. The machine quit working after 3 months. I had registered my gift on Dec 26th and advised it was a gift. I contacted customer support when the machine stopped working. After exchanging several emails and performing all the recommended steps and providing a video, I was told that the machine would need to be replaced. I provided all the requested information for the exchange and told them that it was a gift so I didn't have a receipt. (My friend looked but could not find a receipt). Their last reply was that they could not make a warranty exchange without a receipt. IF you purchase this unit hold on to the receipt, if you receive one as a gift.....Good luck!!
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Beast of a machine for the size!
on July 21, 2023
Posted by: Casas
from Texas
Verified Purchase:No
The NewAir NIM026MBN0 is a perfect, portable machine that fits on any counter. I actually took it with me on a recent trip to a cabin and used it just about every day for an endless supply of fresh ice for our drinks. It's incredibly easy to use, compact, and makes a very large amount of ice in a very short time making it a great companion to have around during these hot summer months.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NIM026MBN0. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com