Customer reviews from hp.com
HP - Refurbished ENVY 6455e Wireless All-In-One Inkjet Printer - White
Average customer rating
4.6
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
112
4 Stars
19
3 Stars
2
2 Stars
5
1 Star
5
90%of customers recommend this product.
(
57 out of
63)
Customer Reviews for HP - Refurbished ENVY 6455e Wireless All-In-One Inkjet Printer - White
Posted by: artine
Verified Purchase:Yes
I bought this printer last month and I am delighted with it. It is compact, neat and works very well.
Written by a customer while visiting hp.com
Posted by: ScragNath
Verified Purchase:Yes
As with any windows 11. Printers are hard to install and use.
The printer itself is great, the integration with the operating system is however poor.
The printer itself is great, the integration with the operating system is however poor.
Written by a customer while visiting hp.com
Customer Rating
5
Love this printer! I think it’s works great fo...
on October 4, 2021
Posted by: Anonymous
Love this printer! I think it’s works great for just some at home printing! Initial thoughts were it looked very sleek and not bulky. It has a minimalist look to it. It hides well in my alcove and doesn’t stick out which is always a win!
It was super easy to set up. I just followed the instructions on the app it asked to download. The ink was really easy to add in and there were only 2! Which made it a lot easier., gone are the days where you’re adding multiple ink cartridgesI tested out a print page and although it wasn’t really fast I wouldn’t say it was slow. The quality of the print was definitely a 10/10 and loved how there was a tray to put paper in and it slides in. I have had printers in the past where the paper sits at the top and it doesn’t look as tidy, so that was definitely a pro.
The app is VERY straightforward to use and the printables options is useful, so I’d definitely say it’s good for the family. My daughter had a lot of fun choosing images to print out and found it exciting watching it print out and come to life.
The wireless option is amazing, I normally have documents saved on email so quickly used that and my phone to connect to it made this very simple, fast and convenient. The scan option was very easy to use and at a press of a button I had the document saved on my phone.
The ink subscription, HP Instant Ink, was straightforward to set up and I chose the best option according to how much we printed, it was good to have a choice as I did not want to run out and then wait for the cartridge to come or have a pile up of cartridges which can’t be used. I even got a Pre paid envelope to put empty cartridges in which is really good the environment and shows that they’re a sustainable company that recycle their cartridges
Overall I’d definitely recommend it for family use when you don’t have a lot of pages to print on a regular. It’s sleek and minimalist design is a bonus as well as the ink subscription and wireless connectivity. The app is straightforward to use and I’d also recommend it for those that feel like they’re not that tech savvy as the prompts are easy to follow for ease of use
It was super easy to set up. I just followed the instructions on the app it asked to download. The ink was really easy to add in and there were only 2! Which made it a lot easier., gone are the days where you’re adding multiple ink cartridgesI tested out a print page and although it wasn’t really fast I wouldn’t say it was slow. The quality of the print was definitely a 10/10 and loved how there was a tray to put paper in and it slides in. I have had printers in the past where the paper sits at the top and it doesn’t look as tidy, so that was definitely a pro.
The app is VERY straightforward to use and the printables options is useful, so I’d definitely say it’s good for the family. My daughter had a lot of fun choosing images to print out and found it exciting watching it print out and come to life.
The wireless option is amazing, I normally have documents saved on email so quickly used that and my phone to connect to it made this very simple, fast and convenient. The scan option was very easy to use and at a press of a button I had the document saved on my phone.
The ink subscription, HP Instant Ink, was straightforward to set up and I chose the best option according to how much we printed, it was good to have a choice as I did not want to run out and then wait for the cartridge to come or have a pile up of cartridges which can’t be used. I even got a Pre paid envelope to put empty cartridges in which is really good the environment and shows that they’re a sustainable company that recycle their cartridges
Overall I’d definitely recommend it for family use when you don’t have a lot of pages to print on a regular. It’s sleek and minimalist design is a bonus as well as the ink subscription and wireless connectivity. The app is straightforward to use and I’d also recommend it for those that feel like they’re not that tech savvy as the prompts are easy to follow for ease of use
Written by a customer while visiting hp.com
Posted by: SueMC
Verified Purchase:Yes
Have had no end of problems with this and can’t get hold of anyone when i tired to get help. This feels cheaply made flimsy compared to my las HP printer and slower to print ,, i’m disappointed
Written by a customer while visiting hp.com
Customer Rating
5
We had an older printer set up on a unit and i...
on August 24, 2021
Posted by: Anonymous
We had an older printer set up on a unit and it was an absolute eyesore out in the open like this.
This one is the ideal size for our unit so its now tucked away.
This one has an actual paper tray which means you dont have to have paper sticking out the top.
It doesnt have a display screen of own to let you set it up so that is all done on the app. This is simple enough but you cannot have it linked to more than one account. Would be nice if you could so you could each pay for your own ink or simiar.
Other than that this printer is awesome. 20 mins after set up and it was prinitng
This one is the ideal size for our unit so its now tucked away.
This one has an actual paper tray which means you dont have to have paper sticking out the top.
It doesnt have a display screen of own to let you set it up so that is all done on the app. This is simple enough but you cannot have it linked to more than one account. Would be nice if you could so you could each pay for your own ink or simiar.
Other than that this printer is awesome. 20 mins after set up and it was prinitng
Written by a customer while visiting hp.com
Customer Rating
1
Entirely dissatisfied
on November 25, 2023
Posted by: Carreg Bob
have reviewed my original observations which I have redacted to meet comments I received my original submission which did not meet the standards laid down ………
Entirely dissatisfied
Entirely dissatisfied. Does not sync to HP Smart App. XXXXXXXXXX XXXXXXX XXXX XXXXXXXXX. XXXXXXX XX XXXX XXXX XX XXXXXXX XXXXX XXX XXXXX. XXXXX XXXXXX XX XXXXXXX XXX XXXX XXXX XXXX XXXXX. XXXXXXX XXXX XXXXXXXXX XXXXXXXXX XXXX XXXXXX XXXXXXX XXXXXX XXXXXXXX. X XXX XX XXXX XXXXXXX XXXXX XXXXXX XX XXXXXXXX XX XXXXX XX XXX XXXXX XXXXXXX. XXXX XXXX XXXXXXX, XXX XXXXXl XXXXXXX XXX XX XX XXXXXXX. The printer is not listed on the HP relevant web installation page. XX XXXXX XXXX Hard to believe how poor my experience has been. XXX XXXX XXXXXXXXXX XXXX XXXXXX XXX XXXX XXXXX X XXXX XXXXX. Very sorry I started this purchase.
Entirely dissatisfied. Does not sync to HP Smart App. XXXXXXXXXX XXXXXXX XXXX XXXXXXXXX. XXXXXXX XX XXXX XXXX XX XXXXXXX XXXXX XXX XXXXX. XXXXX XXXXXX XX XXXXXXX XXX XXXX XXXX XXXX XXXXX. XXXXXXX XXXX XXXXXXXXX XXXXXXXXX XXXX XXXXXX XXXXXXX XXXXXX XXXXXXXX. X XXX XX XXXX XXXXXXX XXXXX XXXXXX XX XXXXXXXX XX XXXXX XX XXX XXXXX XXXXXXX. XXXX XXXX XXXXXXX, XXX XXXXXl XXXXXXX XXX XX XX XXXXXXX. The printer is not listed on the HP relevant web installation page. XX XXXXX XXXX Hard to believe how poor my experience has been. XXX XXXX XXXXXXXXXX XXXX XXXXXX XXX XXXX XXXXX X XXXX XXXXX. Very sorry I started this purchase.
Written by a customer while visiting hp.com
Customer Rating
5
A Value for money all in one printer
on July 6, 2023
Posted by: Vindilad
from Southport
I have now hads the printer 5 weeks and I am very pleased with it . I dont do a lot of printing just a dozen or so pages a month and a cartridge of ink can last me anyting up to a year. The printer is fairly easy to set up and easy to use with the HP smart app. It is quiet and quick enough for my small usage. I have had HP all in one printers for over 20 years and not been disappointed yet.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Edward field
from Botley Southampton
Verified Purchase:Yes
Good use to do something
I would recommend this to a friend!
Written by a customer while visiting hp.com