I have two of these printers this being the second. Emailed HP. Email ignored l. They are still even charging me for the ink plan I have for the first one, which I have not use since February. They keep sending me emails, they have my details but do not talk to me.
The printer when it prints is good. Unfortunately it constantly drops the WiFi connection. I placed an extender next to it but this had not helped. I need to hard test the printer so it reconnected to the network WiFi. Total pain.
Not easy to install and have had to reinstall many times. The App is not at all user friendly. Jin When it does work, I use it for printing documents and scanning.