Customer reviews from hp.com
HP - Refurbished Good - ENVY 6455e Wireless All-In-One Inkjet Printer - White
Average customer rating
4.5 out of 5
4.5
(153 Reviews)
Open Ratings Snapshot
Rating breakdown 153 reviews
5 Stars
115
4 Stars
20
3 Stars
5
2 Stars
6
1 Star
7
90%of customers recommend this product. 
(
57 out of 63
)
Best Buy Privacy Policy
Customer Reviews for HP - Refurbished Good - ENVY 6455e Wireless All-In-One Inkjet Printer - White
Customer Rating
1 out of 5
1
Keeps loosing connection
on October 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have two of these printers this being the second. Emailed HP. Email ignored l. They are still even charging me for the ink plan I have for the first one, which I have not use since February. They keep sending me emails, they have my details but do not talk to me.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good service
on October 11, 2026
Posted by: Samoal Ahmad
Verified Purchase:Yes
Good service
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Loses WiFi
on October 11, 2026
Posted by: Neil
Verified Purchase:Yes
The printer when it prints is good. Unfortunately it constantly drops the WiFi connection. I placed an extender next to it but this had not helped. I need to hard test the printer so it reconnected to the network WiFi. Total pain.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Instant ink is a scam
on October 11, 2026
Posted by: Shan
Verified Purchase:Yes
Instant ink is a scam. The rest is fine.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
on October 9, 2026
Posted by: Bob
Verified Purchase:Yes
This was purchased for private use at home, it is very good except every n ow and again I goes offline, it is extremely difficult to get back online
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Had to read it at least 4 times now.
on October 8, 2026
Posted by: APPLEDUBS
Verified Purchase:Yes
When. It works it's great. Maybe its our Internet but it has list wifi at least 4 times now.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Unable to print word
on October 8, 2026
Posted by: Peter
Verified Purchase:Yes
Bit of a pain if get a word document sent. Have to convert it and a pain
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not very good.
on October 8, 2026
Posted by: Nick
Verified Purchase:Yes
Not easy to install and have had to reinstall many times. The App is not at all user friendly. Jin
When it does work, I use it for printing documents and scanning.
Written by a customer while visiting hp.com
Showing 1-8 of 153 results 
1 2 3 4 5 ... 20 >>