Hi there.

Thanks for the review and the feedback. While I’m glad you like the design and look of your printer, I’m sorry that you had such difficulty with setup. Your review is brief, but your frustration is easy to understand here. I can’t tell from your review whether you were able to complete the setup and installation process, but I’ll nonetheless provide some resources aimed at helping you get the device working to your satisfaction.

If you still need to complete setup and installation, you can access a setup tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187516

You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics

If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help

Keith
HP Care
hp.com/support