I bought this printer/scan/copier because of the brand. I had an old officeJet printer that worked very well for many years, so I thought I would stay with HP. Wrong. Since I got the Envy Pro 6455 it's been nothing but problems. I took three technicians over 2 hours to finally set up the printer. Then the Instant Ink saga: I had an account with the old officeJet printer, so I wanted to transfer the service to the new printer. Another 2 hours on the phone to transfer the account. 2 weeks later the new, larger Instant Ink cartridges arrived. I removed the cartridges that came with the new printer and installed the Instant Ink cartridges: the printer went into error code mode and wouldn't print at all. Called the service and they will send new cartridges and hope they work. This printer is nothing but junk, I'm thinking that I will return it while still under warranty
[This review was collected as part of a promotion.] I brought this less then 2 weeks ago and I can tell this is one of the best printers I've ever gotten worth the money!!
[This review was collected as part of a promotion.] Got this printer 3 weeks ago, works well although it has gone offline for no reason. I unplug the power and wait a minute and it will go back online