Customer reviews from hp.com
HP - Refurbished ENVY 6455e Wireless All-In-One Inkjet Printer - White
Average customer rating
4.2
(1,513 Reviews)
Rating breakdown 1,513 reviews
5 Stars
945
4 Stars
254
3 Stars
119
2 Stars
66
1 Star
129
74%of customers recommend this product.
(
449 out of
605)
Customer Reviews for HP - Refurbished ENVY 6455e Wireless All-In-One Inkjet Printer - White
Posted by: Anonymous
from Delray Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this specifically for Tax time. The unit was easily to install in it’s various aspects, & spat out those docs in short order !! So glad chose it, & it’s a great value for the price
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com
Posted by: AngelApril
from CLARION,PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this. From photos to copies to scanning i simply love it
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rich A
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really enjoying my Envy Pro 6455. It's noise level is quite low, ease of use is terrific, print quality is very good and I love Instant Ink!
Written by a customer while visiting hp.com
Posted by: Vrajku
from Coloradog
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this as a need for a smaller printer & it looks great, fits well & prints very well
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Davedb
from Fort Collins, CO
Verified Purchase:Yes
I was able to set up my new 6455 AiO very easily. I'm particularly impressed with how fast it prints. It's perfect for what I need. My only question is how did I live without a WiFi enabled printer for so long.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: dp1211
from Venice, FL
Verified Purchase:Yes
Great product, great service and HP always exceeds expectations!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Uggh
from California
Verified Purchase:Yes
I had the Envy 110 series which was perfect, and I recommended to many friends. It is still good but my new MacAir would not recognize the scan feature due to HP change. So I got a new HP. They sit side by side. The 110 gets the WiFi signal without difficulty. The 6455 is constantly in and out.
Scanning is very important in what I do. The 110 I simply hit scan. The 6455 requires going to the app and being sure everyone is on the network etc. etc. etc.
Just a headache.
My recommendation for the 110 was a 10. For this one maybe a 2.
Scanning is very important in what I do. The 110 I simply hit scan. The 6455 requires going to the app and being sure everyone is on the network etc. etc. etc.
Just a headache.
My recommendation for the 110 was a 10. For this one maybe a 2.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, July 12, 2021
Hi there.
I’m sorry to hear that you’re so disappointed in your printer purchase, and that the device has failed to maintain a reliable wireless connection. It’s easy to see why that combination would be a phenomenal disappointment, especially considering how much you liked your previous HP printer. With that in mind, I’ll provide some resources I hope will help remedy the connectivity issue and hep you get the most from the device.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187516
If you need further assistance, I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry to hear that you’re so disappointed in your printer purchase, and that the device has failed to maintain a reliable wireless connection. It’s easy to see why that combination would be a phenomenal disappointment, especially considering how much you liked your previous HP printer. With that in mind, I’ll provide some resources I hope will help remedy the connectivity issue and hep you get the most from the device.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187516
If you need further assistance, I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anony mouse
from Somewhere in California
Verified Purchase:Yes
I am happy with the unit so far. I do not print as much as I used to however the printing has been fine. The scanner works well and I have scanned multiple page documents without an issue. Setting it up was basically simple, a couple small hiccups. There is a little lag time when you send off a print job to the time the printer actually begins. For the price it seems to be a solid printer like virtually all HP printers over the years have been. I have already recommended this printer to a couple of friends.
Features
5
Performance
4
Written by a customer while visiting hp.com