Customer Reviews for Whirlpool - 10.0 Total Cu. Ft. Double Self-Cleaning Wall Oven - Stainless Steel
Customer Rating
2
Without the paperwork I'm lost
on October 16, 2025
Posted by: disappointed in service
from Ohio
[This review was collected as part of a promotion.] The major problem is that I do not have serial number with which to register my product. No one can find it anywhere. The AI phone call was insulting, saying the serial number had to be there and that I just needed more patience to find the number. I can not activate the warrenty without the serial number. Nor did I get a manual on how to work the oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 822866. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I have not been able to engage the sabbath mode and I have reached wto whirlpool numerous times and have not been able to reach anyone to help me. At this juncture the day before a major holiday when I am in desperate need of a sabbath mode I am sorry that I did not hang on to my old oven!!!
Response from whirlpool.comBy Branded Team, Consumer Care, September 23, 2025
Hello, We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 804676. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I no longer have to bend down which will be great when I have to pull out the cooked turkey for thanksgiving.
[This review was collected as part of a promotion.] This oven came as part of the appliance package with my new home build. Things I love: the quick preheat, easy to use controls, the sleek look to this appliance. Unfortunately, I am navigating using this oven and how it is different to my previous convection oven. When using dark baking pans, my rolls, cookies, cheesecake all have burned on the bottom. It is strange because the heating element is up top. I will be switching to light color pans / glass to see if it helps with the uneven heat distribution.
[This review was collected as part of a promotion.] Overall, I love this double wall oven. It looks nice and is large. However, you should put a huge warning on the oven to Do Not Use Aluminum/Tin Foil on bottom of oven as it will melt!! Yes, I know you include a How to use pamphlet, but I’ve always put tin foil on all my other ovens and never had it melt and permanently stick on the bottom! Yes, my fault for not reading the pamphlet first.