Customer Reviews for Whirlpool - 10.0 Total Cu. Ft. Double Self-Cleaning Wall Oven - Stainless Steel
Customer Rating
5
Beautiful design
on July 17, 2026
Posted by: Roentgen1895
[This review was collected as part of a promotion.] My new oven is beautiful. I am still learning the operation of the control panel and understanding all the features. I was hoping that the installation manual would also include a user manual/guide but it did not. The Whirlpool website would not allow me to download an operator’s manual after multiple attempts. I found an operator’s manual on line that has been very helpful and printed that off. I have baked several items and find that the bake time is consistent with my previous oven, no need to adjust temps or bake time. I am very interested in using the steam clean feature when the time comes. It was one of the features that helped me decide to purchase the oven.
Our builder included this oven in our new home. The control panel went out twice within the first two years. Whirlpool did replace under warranty, but the design is problematic. Steam from the oven affects the buttons and the controls are very confusing to understand which oven is off, how to cycle between the two to control functions, and turning off one appears to turn off both. The ovens work, which is why I gave two stars, but I would never buy or recommend these to anyone.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 17, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Wall Oven. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 919779. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] When the oven was first delivered, I was worried that it would be a problem for installation. With our house being a little older, the double oven was delivered with wires and we have a plug setup. We had to get an we electrician to complete the install. One we had the ovens up and running, we were able to use them. Very easy operation and very good model. Nothing too high tech. Perfect for us!!
[This review was collected as part of a promotion.] It was an option that I was able to choose for my new home. I have always wanted a wall oven and I am extremely satisfied with this and having two is even better!!!
[This review was collected as part of a promotion.] My wife used the self cleaning cycle on the old oven and it got so hot it ruined the old oven. It charred the adjacent wood panel and we are lucky it did not start a fire. So the new oven is a slightly updated version of the old oven and it has a self cleaning cycle that we cannot use. Very poor design, so the oven gets a poor rating.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 870469 We’re looking forward to hearing from you. Christy T