Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
683
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
613 out of
707)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Fast/easy replacement-hoping for long life
on September 30, 2024
Posted by: Resdad
Verified Purchase:Yes
It was disappointing that the purchased machine completely failed after a relatively short time, even with regular maintenance. The phone rep talked me through the warranty replacement process, which was relatively simple since I already had a digital receipt for the original purchase. The replacement arrived within a week. Hopefully it will have a long functional life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chrissy S
Verified Purchase:Yes
Very easy and quick to send out replacement for my Keurig that was under warranty!
Written by a customer while visiting keurig.com
Posted by: Ed4RKBA
Verified Purchase:Yes
I purchased my first Keurig about two months ago, first time user and I’m hooked! However, I had a problem about one month in and Keurig was very responsive to my problem. Not often does one find a company that follows through on their warranty. I can now continue to get a cup of coffee when I want with ease! KUDOS on your service and product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
My color mint green was not offered as a replaceme
on October 1, 2024
Posted by: BetsyS
Verified Purchase:Yes
I bought a mint green maker and was told that the only color available was black!!! Your the online store hire can you not offer any other color than black!?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: OBetz
Verified Purchase:Yes
Keurig was very easy and friendly to work with to resolve my problem and send a replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mel_S
Verified Purchase:Yes
My K-Express suddenly stopped working but Keurig customer success was awesome. I bought my original machine under a guest account and I no longer had my POP but they were able to search my email and find my
order so they could ship a new machine, gratis, since it still fell within the year warranty.
order so they could ship a new machine, gratis, since it still fell within the year warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pontiac Peggy
Verified Purchase:Yes
Very impressed with Keurig's no hassle response to my K-Express not working within a month. The replacement works perfectly. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nemo4
Verified Purchase:Yes
Compact, efficient, K cup machine. Love the color warm stone
Written by a customer while visiting keurig.com