Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
683
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
613 out of
707)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Phil Lanning
Verified Purchase:Yes
Great service as usual ! Exceeded my expectations ! Made dealing with you a pleasure
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tucson Flyer
Verified Purchase:Yes
I've had several different Keurig models over the years, and the K-Express is my favorite. After 8 months of use I did the 2nd de-scaling, and at the completion, the K-Express would not draw water for brewing, After going through all of the trouble-shooting steps, I contacted support and was sent a replacement. Very easy process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jane T
Verified Purchase:Yes
Very pleased with this coffee maker, use it every day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jabb
Verified Purchase:Yes
easy to use, small enough for counter colour is good, usually matches other appliances
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ruth W
Verified Purchase:Yes
I love the compact size, the quickness of brewing, makes very little noise.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SergeantB
Verified Purchase:Yes
Seems to be working fine, for now. The warranty replacement process was kind of a pain. The serial number and QV code are too small to photograph.
Written by a customer while visiting keurig.com
Customer Rating
1
DOES NOT WORK AS THE MANUAL INDICATES !!!!
on September 26, 2024
Posted by: Greg Can You Hear Me
Verified Purchase:Yes
Ok I basically like this unit but there is one issue that is a real pain everyday I use this coffee maker, so I am going to give this a harsh rating to make my point. According to the manual, there is supposed to be a way to set STRONG BREW MODE as the default, but IT DOES NOT WORK. I tried everything imaginable and even called support and they too gave up frustrated and just sent me another unit under warranty. Guess what? The new unit has the exact same problem. Evidently there is some defect in the software that does not allow you to set this default. Very disappointing because every morning I have to needlessly press the STRONG button. This is just plain bad product design or quality assurance.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Nikkichae
Verified Purchase:Yes
Easy to use. I love the variety of options that I have for my morning coffee. My keurig express is so easy to use and more importantly easy to clean. When my last one malfunctioned It was replaced quickly. The 3 sizes to choose from and strong option are fantastic. It's compact and light weight for easy moving around as well. I have no regrets buying it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com