I had to return my first Keurig because after descaling my machine would not turn on. I didn't have a problem returning it. Keurig replaced it immediately. I just hope it doesn't happen again. I've always had a keurig last for many years. I like this one because it's slim and very easy to use.
Love the quick simplicity of this maker as well as it sleek look. Unfortunately still not tall enough for my Starbucks coffee travel mug but it's all good otherwise.