Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(904 Reviews)
Rating breakdown 904 reviews
5 Stars
685
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
615 out of
709)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: McDt
Verified Purchase:Yes
I was disappointed that my Keurig lasted less than a year, but was very happy that they honored the warranty and quickly sent me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WAG111
Verified Purchase:Yes
Coffee maker went out under warranty and was replaced with no problems.
Written by a customer while visiting keurig.com
Posted by: Michielle
Verified Purchase:Yes
I love this keurig so much more than my older ones. They were big and bulky and took a long time to heat up. I turn this one on and it is ready instantly.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gramna Diane
Verified Purchase:Yes
I hope this one last longer than the last one of 5 months.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: D in Denver
Verified Purchase:Yes
This is my 4th K Machine and I dont know why I come back. They keep breaking down. This last one cupper lasted 10 weeks. Replacements are always freely provided but you have a quality control issue. The one time I got a non Keurig it lasted 3 yrs. This is my last Keurig machine.
Written by a customer while visiting keurig.com
Posted by: D W Parker CO
Verified Purchase:Yes
The whole replacement process was handled very promptly and professionally. I received the authorization of approval within a little over an hour from my phone call with the Keurig representative. The delivery of the replacement product was a bit delayed/slow taking almost a week to arrive. The new one works well, actually better than the original.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Djdcrna5
Verified Purchase:Yes
Went out too soon only 3 months old, slight hassle to get replaced
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TerryBoBerry
Verified Purchase:Yes
I must say this company means it when they say 100% customer satisfaction! My replacement came very fast and with no hassles! The rest of the world could learn a thing or two about how to satisfy customers!! Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com