Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(947 Reviews)
Open Ratings Snapshot
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product. 
(
647 out of 747
)
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Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Great warranty service
on April 19, 2024
Posted by: KTEtx
Verified Purchase:Yes
The warranty service was so prompt and efficient in replacing my Keurig unit when it stopped working. They were quick to correct and error I made that delayed the process. I received a new unit quickly after that and it works well. I might take one star off the rating because this is the second time I have had to replace the unit. My 5* is for the excellent warranty service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K Express
on April 20, 2024
Posted by: Anonymous
Verified Purchase:Yes
Bought my Express machine I like the sleekness of the machine and takes up less counter space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee maker
on April 22, 2024
Posted by: Croot
Verified Purchase:Yes
I've had mine 3 months and it works great and saves money
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to use and you don’t waste coffee
on April 23, 2024
Posted by: Bella2
Verified Purchase:Yes
Purchased this several months ago and really like the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Very good
on April 27, 2024
Posted by: Largur
Verified Purchase:Yes
I am very happy with this K-Express Coffee maker for every day use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Stopped brewing full cups
on April 28, 2024
Posted by: Lys2
Verified Purchase:Yes
After about 2 months of having this keurig it stopped brewing full cups of coffee. All of a sudden instead of a 12 ounce it will only brew about 4 ounces. I have had this issue with other keurigs in the past but not ones that are this new.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareMay 3, 2024
We're sorry to hear that you are experiencing some inconsistencies with your brew. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement after 1 1/2 months
on May 3, 2024
Posted by: Vick725
Verified Purchase:Yes
Kuerig replaced express unit promptly as descale would not turn off and product just shut down.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great cup of coffee
on May 6, 2024
Posted by: Lynnerobi
Verified Purchase:Yes
Love my Kerig express. Makes a great cup of coffee so quickly. Good to the last drop.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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