Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Lav51
Verified Purchase:Yes
I recently received my replacement and am completely satisfied. The process was quick and easy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: EBLO
Verified Purchase:Yes
I bought my first Keurig a few months ago, and had an issue when cleaning it. I reached out to the C.S. team and they were super helpful! Very impressive coming from a big company and I was calling about a lower end machine but they still treated me with so much respect.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonaldT
Verified Purchase:Yes
The 89 yr. old gentleman I was helping, had the brewer just over a month. He called me because the process to return is so difficult. It was even hard for me. Had to take 3 photos and attach them, even after the serial # and receipt should be enough proof. I was then denied due to a missing picture that was later found. The process required is a mess. The gentleman said he will never buy a Keurig again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KTEtx
Verified Purchase:Yes
The warranty service was so prompt and efficient in replacing my Keurig unit when it stopped working. They were quick to correct and error I made that delayed the process. I received a new unit quickly after that and it works well. I might take one star off the rating because this is the second time I have had to replace the unit. My 5* is for the excellent warranty service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bought my Express machine I like the sleekness of the machine and takes up less counter space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Croot
Verified Purchase:Yes
I've had mine 3 months and it works great and saves money
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bella2
Verified Purchase:Yes
Purchased this several months ago and really like the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Largur
Verified Purchase:Yes
I am very happy with this K-Express Coffee maker for every day use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com