Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
The replacement process went very well and we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linder
Verified Purchase:Yes
Warrantee replacement,excellent service,great warrantee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kmek
Verified Purchase:Yes
My Favorite coffee maker brews Fast great for small kitchens
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Decafmike
Verified Purchase:Yes
I bought this a few weeks ago when my larger Keurig stopped working after less than a year. And - that was a replacement for the previous one that stopped working.
This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work.
If you go with this one, good luck.
This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work.
If you go with this one, good luck.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 27, 2024
We are sorry to hear that you are disappointed with your K-Express coffee maker. We will be happy to look into the issue you are experiencing and kindly request that you reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: paulc_in_fla
Verified Purchase:Yes
I'm on my second k-express, and my 5th keurig as a whole. tried other brands but no comparison
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carolz17
Verified Purchase:Yes
I purchased a Keurig in November as a Christmas gift and it broke in March. I had to contact Keurig for a replacement, and they made it very difficult as far as verifying the model and serial number. I finally had to return the actual coffee maker and did get a replacement about a week or so later.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Masra
Verified Purchase:Yes
Our other Keurig blew up. So I did the right thing and bought another Keurig. The only complaint I have is that my last machine came with a screened K-cup for tea or loose coffee. I kept it in hopes it would work in the new one but it did not. I would love if all new Keurig came with one of these or the screened K-cup was universal for all.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SandiA123
Verified Purchase:Yes
Love the simplicity and smaller size. Also love that you don’t have to fill the water reservoir often.
I would recommend this to a friend!
Written by a customer while visiting keurig.com