Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Lockport Westside
Verified Purchase:Yes
This coffee maker heats up the water and brews so fast all while saving a ton of room on the counter!! Best purchase ever!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Peggy62
Verified Purchase:Yes
This coffeemaker was sent as a replacement for a faulty Keurig coffeemaker. Within days it started to operate incorrectly. It’s such a hassle to report a faulty brewer with Keurig that I’m done.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jeff in LA
Verified Purchase:Yes
K-Express Single Serve Coffee Maker
On the plus side, the machine is very fast, has a slim design and the coffee is hotter than the eight to twelve carafe machine we were using for a number of years; of course, no more grinding the beans. Also I often tossed a lot of coffee if I made too much.
On the con side, all the medium roast blends I ordered tasted more of the bold dark side, not bad in itself but not what thought we would get. Peeling off the foil covers, dumping the grounds in the trash then rinsing under a heavy stream in the sink, then finally into the recycle bin for each little cup was a drag. Not the time saving feature I thought Keurig provided.
Although more costly in the long run, it's a keeper.
On the plus side, the machine is very fast, has a slim design and the coffee is hotter than the eight to twelve carafe machine we were using for a number of years; of course, no more grinding the beans. Also I often tossed a lot of coffee if I made too much.
On the con side, all the medium roast blends I ordered tasted more of the bold dark side, not bad in itself but not what thought we would get. Peeling off the foil covers, dumping the grounds in the trash then rinsing under a heavy stream in the sink, then finally into the recycle bin for each little cup was a drag. Not the time saving feature I thought Keurig provided.
Although more costly in the long run, it's a keeper.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 16, 2024
Thank you for taking the time to share this feedback with us. We are glad to hear you are enjoying the design of your K-Express coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The replacement process went very well and we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linder
Verified Purchase:Yes
Warrantee replacement,excellent service,great warrantee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kmek
Verified Purchase:Yes
My Favorite coffee maker brews Fast great for small kitchens
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Decafmike
Verified Purchase:Yes
I bought this a few weeks ago when my larger Keurig stopped working after less than a year. And - that was a replacement for the previous one that stopped working.
This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work.
If you go with this one, good luck.
This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work.
If you go with this one, good luck.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 27, 2024
We are sorry to hear that you are disappointed with your K-Express coffee maker. We will be happy to look into the issue you are experiencing and kindly request that you reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: paulc_in_fla
Verified Purchase:Yes
I'm on my second k-express, and my 5th keurig as a whole. tried other brands but no comparison
I would recommend this to a friend!
Written by a customer while visiting keurig.com