Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Katy76
Verified Purchase:Yes
My K-Express machine was replaced in less than a year. Good thing I did the warranty. It was replaced & I was told I would get with the new machine a new warranty. I tried to put do the new warranty with S/N. It would not take. Keurig said they would take care of it. When I asked they just said taken care of as I asked for a email for confirmation. Never got it! Had no problem with 8 other Keurigs we had during the time & all I wanted was a confirmation via email & cannot get one! It has been 4 weeks & nothing. I still want that confirmation especially with a replacement that had labels missing.Also, beware that the filter system you have to go out & purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PrincessNelly
Verified Purchase:Yes
This coffee maker is perfect for our purposes. We only make one or two cups each day, so it is the perfect size for us, and we do not have to refill the reservoir every time we want to brew a cup of coffee. That would be too cumbersome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marite S
Verified Purchase:Yes
Because it has a large water container, I don’t have to refill it everyday. Fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Redskins
Verified Purchase:Yes
Called and had a problem with my Keurig and they took care of it for me
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CaseyKyle
Verified Purchase:Yes
This is my fourth Kerig. I like its simplicity and space taking.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: original shopper
Verified Purchase:Yes
My original one was ok ,but I wanted 12 ounces. So I ordered this one. Great machine works great and i like it! Would order it again. Just wish I could adjust the temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Awesome because my Keurig stopped working and the company sent me a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Straw
Verified Purchase:Yes
I have 2 complaints regarding this model:
1. Need to fill it up well before the reservoir depletes. Looks like a good 18oz is left in the reservoir when the fill light comes on.
2. Seems it doesnt heat up the coffee as hot as other models
1. Need to fill it up well before the reservoir depletes. Looks like a good 18oz is left in the reservoir when the fill light comes on.
2. Seems it doesnt heat up the coffee as hot as other models
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com