Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
686
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
616 out of
710)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: original shopper
Verified Purchase:Yes
My original one was ok ,but I wanted 12 ounces. So I ordered this one. Great machine works great and i like it! Would order it again. Just wish I could adjust the temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Awesome because my Keurig stopped working and the company sent me a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Straw
Verified Purchase:Yes
I have 2 complaints regarding this model:
1. Need to fill it up well before the reservoir depletes. Looks like a good 18oz is left in the reservoir when the fill light comes on.
2. Seems it doesnt heat up the coffee as hot as other models
1. Need to fill it up well before the reservoir depletes. Looks like a good 18oz is left in the reservoir when the fill light comes on.
2. Seems it doesnt heat up the coffee as hot as other models
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sonu
Verified Purchase:Yes
Replaced a broken Keurig next day. Thanks so much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wooden Indian
Verified Purchase:Yes
I am very satisfied with the keurig replacement coffee maker. Very painless process and received very quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gia L
Verified Purchase:Yes
I originally got this machine to free up counter space, I started with the K cafe. I never had issues with that one, I wish I kept it. The K express has been nothing but a problem. Even every replacement I get, I have issues with. Very disappointed. Wish I could go back to the K cafe honestly.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kathryn from Minnesota
Verified Purchase:Yes
Nice small, compact yet still a 12 cup coffee/beverage maker. Really like it for convenience and taking up a small space on the counter. Very easy set up except I had to go back and order the filter container and am not sure why that couldn’t be included with the maker…just increase the price and sell them together please. My only reason for not giving this little gem 5 stars is that it does “Spit” a bit out onto the counter when the beverage comes out. I could do without that. All in all it was a good value.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 7, 2024
Hello Kathryn, thank you for taking the time to provide us with this feedback. We are so glad to hear you are enjoying your new K-Express coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: JMTX
Verified Purchase:Yes
After only a few steps through email, we were sent a new machine, free!! They were very professional!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com