Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
686
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
616 out of
710)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
I had issue with my original Keurig. Customer service representative was helpful. After diagnosing she placed an order for new one. So far No issues with new one. Thanks Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MimiMimi13
Verified Purchase:Yes
This is an upgrade from my previous k cup and I love this one, especially the STRONG option & 12 cup option.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KMS17
Verified Purchase:Yes
I’ve had my Keurig for under a year and had been working great until my friend accidentally ran it when it needed more water. The Keurig ran out of water mid brew and would not work anymore. I called Keurig customer support and they had a new Keurig to me free of charge in less than a week! Was very happy with the quick and friendly service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: anneb295
Verified Purchase:Yes
I love my K-Express but wish that I never got rid of my original Keurig maker. I consistantly have problems with pods exploding and the K-Express just dying on me after a couple of months of daily use. Thankfully, they give out while under warranty and Keurig is always good about replacing them. When they do work for me, they make a great cup of coffee and offer great convenience. I just wish they would last longer for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Katy76
Verified Purchase:Yes
My K-Express machine was replaced in less than a year. Good thing I did the warranty. It was replaced & I was told I would get with the new machine a new warranty. I tried to put do the new warranty with S/N. It would not take. Keurig said they would take care of it. When I asked they just said taken care of as I asked for a email for confirmation. Never got it! Had no problem with 8 other Keurigs we had during the time & all I wanted was a confirmation via email & cannot get one! It has been 4 weeks & nothing. I still want that confirmation especially with a replacement that had labels missing.Also, beware that the filter system you have to go out & purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PrincessNelly
Verified Purchase:Yes
This coffee maker is perfect for our purposes. We only make one or two cups each day, so it is the perfect size for us, and we do not have to refill the reservoir every time we want to brew a cup of coffee. That would be too cumbersome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marite S
Verified Purchase:Yes
Because it has a large water container, I don’t have to refill it everyday. Fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Redskins
Verified Purchase:Yes
Called and had a problem with my Keurig and they took care of it for me
I would recommend this to a friend!
Written by a customer while visiting keurig.com