Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(906 Reviews)
Rating breakdown 906 reviews
5 Stars
687
4 Stars
108
3 Stars
53
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
617 out of
711)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Archangel Michael
Verified Purchase:Yes
Very pleasant and professional customer service. Very impressed. I wish I remembered the lady's name. Fast service and very easy. New machine works great. I've been using Kureg for 14 years and I'll use them for the next 14 years as well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FeeFee
Verified Purchase:Yes
THE CUSTOMER SERVICE IS EXCEPTIONAL!! I'VE CONTACTED THEM ON TWO SEPARATE OCCASIONS AND BOTH TIMES THEY PROVIDED EXCEPTIONAL CUSTOMER SERVICE.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tony56
Verified Purchase:Yes
Everything was fine. The only problem I'm having is the refillable Keurig pods. I bought the parts that said correct refillable pods and it doesn't fit could you please tell me what kind of Keurig pods I should be buying
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PSY70
Verified Purchase:Yes
My Kurig stopped working. Once I contacted Kurig they took immediate action and I received my replacement within the week. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lorri P
Verified Purchase:Yes
I am unhappy with my new coffee maker. It is having the same issue as the last one, does not fill the cup with coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: kscarlett
Verified Purchase:Yes
So far, the coffee maker works like a charm. Only problem is that I can't get it registered. I'm still waiting - even sent the serial number in a pic. QR code won't acknowledge the serial number even as it copies it into the form. No typos from a human...
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 23, 2024
We are glad you are loving your new K-Express coffee maker! If you still need assistance registering your brewer, please call our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: The Groovy Gourmet
Verified Purchase:Yes
This is a replacement for the k-iced which I purchased twice and each time it sparked while plugged in and stopped working.
So far so good with this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bon94
Verified Purchase:Yes
I purchase a single serve Keurig in October 23 which quit working. Keurig replaced it with no problems!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com