Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Unhappyproduct
Verified Purchase:Yes
When these products 1st came out they seemed sturdy. The one I replaced only lasted 6 months. How long will this one last? I am concerned.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bonesbt
Verified Purchase:Yes
My coffee maker developed a fault.
They replaced the maker no problem.
They replaced the maker no problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave 49
Verified Purchase:Yes
Sergio, from Customer Service, helped me 100%. He guided me through taking apart my original K-Express Server, to see if parts of it were clogged. It wasn’t. He then proceeded to tell me that the registered Server was under warranty, and proceeded to walk me through how the returned server process worked.He told me that I would get a new Server replacement with a one year warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SHAMW ON KEURIG
Verified Purchase:Yes
I have followe YouTube videos and the written instructions, this product will NOT recognize water in the tank.
I like the speed in which it heats water, but…
I like the speed in which it heats water, but…
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: FredP
Verified Purchase:Yes
I replaced a larger coffee maker with this compact version
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Peej987
Verified Purchase:Yes
My Keurig was a gift for my brother-in-law. Although I had no receipt, Keurig was very understanding in getting me a replacement. They worked with me and did not hesitate to send me a replacement. This is a great company to deal with. I appreciate their helpfulness.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cinlouwho2
Verified Purchase:Yes
I love my Keurig coffee maker and was so bummed when it stopped working. But it was warranted and so I called and they came through with my 10 star rating, It was replaced after a little phone supported trouble shooting to no avail. I had a new one delivered within the week. Very much appreciated! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judge
Verified Purchase:Yes
It is a fine coffee maker if it lasts. My first one broke in ten days. Keurig replaced it, hopefully it was just a quirk and this one will last a few years. We make about 5-8 coffees in it a day.
Written by a customer while visiting keurig.com