Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: sonnyv
Verified Purchase:Yes
I hear that you are having problems with the descale light even though the operator follows all the procedures to descale so I hope the replacement (thank you) does not have the same problem and your manufacturer has fixed the problem. The coffee maker finally just quit working so I discarded it a few days before receiving the replacement and thank you for following through on the warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wowee wow
Verified Purchase:Yes
Had a little problem w the machine about 8 months after purchase. However bc it was within the 1 yr warranty it was replaced at lightening speed =) was very surprised by such quick response. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So nice to press one cup serving..done in seconds!
on October 19, 2023
Posted by: Bonlit
Verified Purchase:Yes
So happy with my single serve coffeemaker by Keurig.. love the I can have a small cup or go larger .. ready in seconds no waiting!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: better than Tassimo
Verified Purchase:Yes
Love machine. Simple- Fast- low noise levels. It was very nice of Kuerig to send this to me free as a replacement machine for one I had that was out of warranty. The original machine had worked great untill Descaling process would not work and rendered it inoperable.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jm75
Verified Purchase:Yes
Excellent customer service. You should make your company Proud. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Petal
Verified Purchase:Yes
Bought this about a month ago for our RV , perfect
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shannybelle
Verified Purchase:Yes
I bought this 3 months ago, loved it, but it stopped working. Contacted the company, answered a few questions, sent two pictures & within a week had my brand new one working again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Katie Potasky
Verified Purchase:Yes
I received this coffee maker as a gift over a year ago. It was great! Unfortunately, through user error while cleaning it, I broke it. Without hesitation, the Keurig representative I spoke to over the phone offered a free replacement, even though it was my fault and I was past the one year warranty. Excellent customer service! Thank you, Keurig. Jesus is LORD! May HE bless you abundantly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com