Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Passport
Verified Purchase:Yes
Customer service was fantastic. I purchased my Keurig six months ago. It stopped working and they sent a new replacement. Excellent quality
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rev Dan
Verified Purchase:Yes
The coffee maker got stuck in the descale process, CS rep asked questions, then provided a replacement, no hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Weatherboy
Verified Purchase:Yes
Works fine, but requires reservior to be more than a third full prior to activating brewing. Makes a full cup of 12 ounce coffee. One cup is all I need to start the day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sonnyv
Verified Purchase:Yes
I hear that you are having problems with the descale light even though the operator follows all the procedures to descale so I hope the replacement (thank you) does not have the same problem and your manufacturer has fixed the problem. The coffee maker finally just quit working so I discarded it a few days before receiving the replacement and thank you for following through on the warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wowee wow
Verified Purchase:Yes
Had a little problem w the machine about 8 months after purchase. However bc it was within the 1 yr warranty it was replaced at lightening speed =) was very surprised by such quick response. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So nice to press one cup serving..done in seconds!
on October 19, 2023
Posted by: Bonlit
Verified Purchase:Yes
So happy with my single serve coffeemaker by Keurig.. love the I can have a small cup or go larger .. ready in seconds no waiting!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: better than Tassimo
Verified Purchase:Yes
Love machine. Simple- Fast- low noise levels. It was very nice of Kuerig to send this to me free as a replacement machine for one I had that was out of warranty. The original machine had worked great untill Descaling process would not work and rendered it inoperable.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jm75
Verified Purchase:Yes
Excellent customer service. You should make your company Proud. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com