Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Standproud5
Verified Purchase:Yes
I bought one a few months ago and it just stoped working. They replaced the faulty one with just one email.
That’s standing behind your product!
That’s standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fernando in Corona CA
Verified Purchase:Yes
We received this Keurig as a replacement and it is working great, We are back a having our coffee in the AM with sheer delight.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KSO66
Verified Purchase:Yes
Previous to the replacement I only had it 5 months before it stopped running. Hopefully this one will last longer. My first Keurig lasted me five years and my third Keurig lasted me three years. What does this tell you about the quality in recent years?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Baggs
Verified Purchase:Yes
It's unfortunate my Keurig failed just short of a year. But Customer Service associates came to bear fruit. I was sent a new maker, and all is great!
Big Kudos to All!!!
Big Kudos to All!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: G Mike H
Verified Purchase:Yes
Replaced under warranty. Very easy, pleasant transaction. Very good service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
This is a replacement and I’m happy with tit
on September 25, 2023
Posted by: Vaso
Verified Purchase:Yes
I’ve only had it a few weeks. So far, it’s performing well
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Passport
Verified Purchase:Yes
Customer service was fantastic. I purchased my Keurig six months ago. It stopped working and they sent a new replacement. Excellent quality
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rev Dan
Verified Purchase:Yes
The coffee maker got stuck in the descale process, CS rep asked questions, then provided a replacement, no hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com