Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(912 Reviews)
Rating breakdown 912 reviews
5 Stars
691
4 Stars
108
3 Stars
55
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
621 out of
717)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: KSO66
Verified Purchase:Yes
Previous to the replacement I only had it 5 months before it stopped running. Hopefully this one will last longer. My first Keurig lasted me five years and my third Keurig lasted me three years. What does this tell you about the quality in recent years?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Baggs
Verified Purchase:Yes
It's unfortunate my Keurig failed just short of a year. But Customer Service associates came to bear fruit. I was sent a new maker, and all is great!
Big Kudos to All!!!
Big Kudos to All!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: G Mike H
Verified Purchase:Yes
Replaced under warranty. Very easy, pleasant transaction. Very good service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
This is a replacement and I’m happy with tit
on September 25, 2023
Posted by: Vaso
Verified Purchase:Yes
I’ve only had it a few weeks. So far, it’s performing well
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Passport
Verified Purchase:Yes
Customer service was fantastic. I purchased my Keurig six months ago. It stopped working and they sent a new replacement. Excellent quality
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rev Dan
Verified Purchase:Yes
The coffee maker got stuck in the descale process, CS rep asked questions, then provided a replacement, no hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Weatherboy
Verified Purchase:Yes
Works fine, but requires reservior to be more than a third full prior to activating brewing. Makes a full cup of 12 ounce coffee. One cup is all I need to start the day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sonnyv
Verified Purchase:Yes
I hear that you are having problems with the descale light even though the operator follows all the procedures to descale so I hope the replacement (thank you) does not have the same problem and your manufacturer has fixed the problem. The coffee maker finally just quit working so I discarded it a few days before receiving the replacement and thank you for following through on the warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com