Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Reney1
Verified Purchase:Yes
The gentleman that helped me on the phone was wonderful. Clear information and accurate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mealways50
Verified Purchase:Yes
I love using my Keurig but when it completely stopped working after not having it for very long, I contacted the company and they were super nice and were able to replace my broken Keurig for new one. Very happy with this company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Robert w
Verified Purchase:Yes
Got it at Christmas and realy like it works easy and it malfunction but it was replaced under warrenty and works great.
Written by a customer while visiting keurig.com
Posted by: Joanie 111111
Verified Purchase:Yes
They staff are very helpful and understood my issue
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IceJava
Verified Purchase:Yes
My experience with Keurig Customer Service was excellent. They were responsive and helpful. We are happy with our coffee maker snd the company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lorissa
Verified Purchase:Yes
I was so sad when my last one died after only a year, (which is why 4 stars) But the people st Keurig helped me very quickly to replace it with a new one and I'll be forever grateful. It's one of few coffee makers that has a "Strong" function for brewing. If my coffee doesn't make my hair stand on end then what good is that?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rekha
Verified Purchase:Yes
I brought the Keurig Express in Dec., 2022 and after six months it quit working. Called the company and they were more than happy to replace it with a new one after I produced the purchase documents they needed. Every person I talked was very pleasant. Keep up the good work Keurig guys.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Freddy B
Verified Purchase:Yes
I received the KExpress as a replacement after my Kmini broke down. The KExpress is such an upgrade for the same price. I'm very happy. Thank you Keurig for your service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com