Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
711
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
38
87%of customers recommend this product.
(
641 out of
740)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: LDF 2023
Verified Purchase:Yes
Very satisfied with the replacement of my K-Express. It was shipped to me in a timely manner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Twan9765
Verified Purchase:Yes
I bought a Keurig like almost a year ago. Contact customer service for warranty. They were super quick to it. They just needed a email confirmation from date of purchase and they shipped me a new one asap.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Robert16
Verified Purchase:Yes
Very happy with the replacement. Service was helpful
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nita Rodenbucher
Verified Purchase:Yes
They stop working once you try to descale them they won’t even turn on
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jerri64
Verified Purchase:Yes
This was a great replacement model. It is working great, so far no issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AnnHa
Verified Purchase:Yes
Was without my Keuirg for 5 days and was heartbroken. Glad to have the new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: elk1960
Verified Purchase:Yes
I got mine for a gift at Christmas. A few weeks ago. It stopped working. I call Keurig and explained my issue. We went through few steps to see if we could get it to work, but had no luck. Keurig replaced my unit free of charge. I was totally shocked. No this is a company that stands behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ish Kabibble
Verified Purchase:Yes
First one lasted a few days past the 1 year warranty period. Then it simply stopped powering on. While I appreciate Keurig honoring the 1 year warranty, I am obviously hoping this one lasts longer. Here's hoping!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com