I’ve had two that broke within a year. Kuerig was was fair with me replacing the broken coffee makers. The brewer works well when it works. Coffee brews quickly and heats up fast. However the manufacturer seems to have used cheaper parts. I only use the machine once a day. I Follow all directions for cleaning the brewer yet two broke down and stopped brewing in less than a year. However Keurig replaced the items and I appreciate their honoring the warranty. Sadly I cannot recommend this product due to my bad experiences. I’m satisfied with Keurig standing by their replacement policy
This replacement was sent quickly. I did appreciate that. I haven’t used it yet because I am using the replacement I bought to replace the broken one. I will say the Keurig has better features and I will start using it again soon. Thanks for honoring your warranty.
I was so amazed with the cooperation and service I received to replace a mini Keurig. The rep was very helpful and courteous. I received the replacement immediately and it works perfectly for my needs.