Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
696
4 Stars
109
3 Stars
55
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
626 out of
722)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: CGHappy
Verified Purchase:Yes
I spoke to a customer service person and they were very helpful. Replaced my K Express within 2 weeks. Easy to work with
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: piratepete
Verified Purchase:Yes
I bought the K-Express, 10 months ago, and love it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Julie26
Verified Purchase:Yes
We were very happy with Keurigs response to the problem we had with our K-Express coffee maker. They answered our questions and promptly, and without any difficulty, replaced our defective coffee maker. Thank you so much for your help.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Recommended
Verified Purchase:Yes
Very satisfied that Keurig was able to help me to replace my coffee maker. Very happy with the replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Purple 58
Verified Purchase:Yes
I like how fast a cup of coffee it makes and it shuts off on its own.
Written by a customer while visiting keurig.com
Posted by: Thank you
Verified Purchase:Yes
Thank you for amazing customer service and replacing the Keurig. We really appreciate this. Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DHDjr
Verified Purchase:Yes
I've been using Keurig coffee makers for a few years now and feel that they are hands down the BEST there is! Keep making these great products and I'll happily continue to buy them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Charley Three
Verified Purchase:Yes
I’ve had two that broke within a year. Kuerig was was fair with me replacing the broken coffee makers. The brewer works well when it works. Coffee brews quickly and heats up fast. However the manufacturer seems to have used cheaper parts. I only use the machine once a day. I Follow all directions for cleaning the brewer yet two broke down and stopped brewing in less than a year. However Keurig replaced the items and I appreciate their honoring the warranty. Sadly I cannot recommend this product due to my bad experiences. I’m satisfied with Keurig standing by their replacement policy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com