Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
696
4 Stars
109
3 Stars
55
2 Stars
21
1 Star
37
87%of customers recommend this product.
(
626 out of
722)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Jmiesch
Verified Purchase:Yes
The first keurig I bought leaked water at the base. I called customer service and the sent me a brand new machine at no cost. It is working well and I’m very happy with the service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Manistee user
Verified Purchase:Yes
We’ve been using this for about a month now after having a larger K-Classic with the reservoir on the side. We like the smaller space that it uses, but the reservoir is harder to fill using the spray nozzle on the kitchen faucet (like we did for the old one), and the buttons are harder for my husband’s big fingers to use when he puts a cup on the tray. Still makes good tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SOHAPPY
Verified Purchase:Yes
The process of obtaining a new machine was fast and easy. This company stands behind their products and makes sure customers are satisfied. Way to go!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mr Coffee Bean 132
Verified Purchase:Yes
Love the water tank that fits on this little maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dagrin
Verified Purchase:Yes
My precious K-Express stopped dripping, and when I contacted Keurig, they had me send my previous K-Express to them, and then they sent me a new one. It was a very prompt and convenient process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Even after getting a replacement for the first one that did not work properly we are still dealing with the same disaster. It works well for about every 3rd or 4th cup. It sprays everywhere, leaks water on the counter, tastes like dishwater even with the "strong button" pushed, We have used other's Keurigs many times over the years and have never heard of any of the these issues. This one is soon going to get tossed and we will never purchase another.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cadillac
Verified Purchase:Yes
After following the directions my warranty claim went smooth as silk.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keith Coffee
Verified Purchase:Yes
I purchased a K Express to replace a much older Keurig coffeemaker in my office. Unfortunately, the K-Express would not work. I contacted Keurig and they helped me try and remedy the issue but ended up having to replace it. The process was fairly simple and the people I spoke with were very friendly. It took a while, but I have my coffee again. Several people around me are happy and safe again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com