Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Niecee67
Verified Purchase:Yes
Nice machine, purchased for work, makes a hot cup of coffee quick, and has a strong button if you like it that way!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Keurig Ever!
on March 10, 2022
Posted by: KkkkKatie
We've had a couple different Keurigs over the years, including one in our camper. After several years, it started to get finicky, and we finally gave up on it. Purchased this slim, wonderful, ultra-fast, super usable unit. We love it! The 42-oz reservoir is actually quite a bit of water to be able to hold. As soon as you open the unit to place the pod in, the entire unit is turned on and ready to select the size you want. As soon as you select the size, presto! The unit is nearly instantaneously making coffee -- even from a just-turned-on status. Though it's such a "small" unit, there is plenty of room for a travel mug. Again, best ever!!! Now I can't wait for our home unit to die so I can replace it with this! Thank you, Keurig!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 17, 2022
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Bill Pierre
Verified Purchase:Yes
The Nespresso coffee maker I have isn't bad. Great tasting coffee, easy to recycle the pods; rude mistake prone customer service though. It was extremely bad at Nespresso. So much so I went back to K-cups. K-cups come out hotter and it seems the taste of the coffees have improved as well as the ability to recycle. though recycling K-cup pods is a little more effort intensive, i.e. peel off the remaining paper lid, dump the grounds to use for mulch or something, rinse the plastic cup blah blah blah. I'm glad I switched back. major improvements have been made by Kerig since my original machines from them in 2010 or so.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thank you so much for reviewing your K-Express coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: RedhotAH
Verified Purchase:Yes
I absolutely love this Keurig machine. It works great and it is thin where it doesn't take up space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Small Space Fast Brew
on February 13, 2023
Posted by: CTwo
Slim design saves counter space, reservoir saves time, but most impressive feature is that it starts brewing almost instantaneously. No more wanting for the unit to heat up, select the size and it starts brewing.
Written by a customer while visiting keurig.com
Posted by: coffee grounds
Verified Purchase:Yes
I bought this coffee maker less than a month ago. Not the best from Keurig. It keeps telling me to add water when there is water in it. Did the troubleshooting and it's still asking for water Won't make coffee when there is water in it. I've had better from Keurig. Sending this one back. Going to get the Mini which lasted years for me with no problems.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 29, 2024
We are sorry to hear about your experience with your K-Express coffee maker. If you need any further assistance, please do not hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Karen Blanzenski
Verified Purchase:Yes
Water container cracked therefore machine does not work !
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TerryB44
Verified Purchase:Yes
The Keurig K-Express Single Serve Coffee Maker is just what my home office needed. Simple to use, quick to fill the mug, and always a great cup of coffee waiting for me on the other side. Fast, dependable, and always ready, unlike some of my coworkers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com